Tyler Hauenstein
Powell,OH
Summary
Hardworking employee who is enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Designer Shoe Warehouse
05.2023 - Current
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Promptly responded to inquiries and requests from prospective customers.
- Managed timely and effective replacement of damaged or missing products.
- Provided primary customer support to internal and external customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Organized and detail-oriented with a strong work ethic.
Summer Babysitter
Family
05.2021 - 08.2022
- Implemented consistent routines for nap times, meal times, and bedtime rituals to maintain a structured environment for the children under care.
- Served as a positive role model by exhibiting responsible behavior, good manners, and respectful communication.
- Assisted children with completing summer reading assignments to promote continued learning during vacation time.
- Managed conflict resolution between siblings or friends when disagreements arose during playtime or shared activities.
- Played games, worked on puzzles, and read books to young children.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Engaged children in outdoor and indoor fun, educational activities such as visits to local parks, zoos and museums.
- Ensured child safety by closely supervising indoor and outdoor playtime activities.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with light housekeeping duties as well as running errands.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
Front Desk Pool Attendant
Scioto Reserve Country Club
05.2019 - 08.2020
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Provided necessary support for disabled guests, ensuring their comfort and ease of access within the facility.
- Checked side duty list for opening and closing procedures.
- Monitored access to entry and exit points to avoid congregating.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Provided professional services and support in a dynamic work environment.
Education
Bachelor of Science - Sports Leadership And Management
Miami University
Oxford, OH05.2025
High School Diploma -
Olentangy Liberty High School
Powell, OH05.2021
Skills
- Customer Relations
- Calm and Professional Under Pressure
- Sales and Upselling
- Administrative Support
- Building rapport
- Teamwork and Collaboration
- Problem-solving abilities
- Calm Under Pressure
- Product Knowledge
- Direct Sales
- Sales Transactions
Timeline
Customer Service Representative
Designer Shoe Warehouse
05.2023 - Current
Summer Babysitter
Family
05.2021 - 08.2022
Front Desk Pool Attendant
Scioto Reserve Country Club
05.2019 - 08.2020
Bachelor of Science - Sports Leadership And Management
Miami University
High School Diploma -
Olentangy Liberty High School
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