Mohammed Aljazaeri

Professional Summary MJ Aljazaeri Professional Summary Core Skills

Dedicated and results‑driven Transportation Dispatcher & Dispatch Manager with 5+ years of experience in load planning, OTR coordination, broker communication, and fleet support. Skilled in managing high‑volume dispatch operations, negotiating broker loads, and ensuring on‑time delivery performance. Strong ability to multitask, solve problems quickly, and maintain excellent communication with drivers, brokers, and customers. Experienced with leading dispatch systems including PCS, ITS Dispatch, Doctor Dispatch, and TMS platforms.

Today

please write me a professional resume for dispatching job with 5 years of experience i worked as a dispatcher for transportation and loads booking for a year with DH trucking Inc on 2020 then i went to work as a dispatcher on 2021 i worked with Global transportation INC for a year as well then i worked with great way transportation for a year as well as a dispatched and doing some broker loads some times for expediated loads and covering some extra loads in OTR team then i left to work with Northway transportation for a year as well them went back to DH trucking inc as a dispatch manager and doing some broker as well with them i have experience with most of the software dispatching system like PCs , ITS dispatch, Doctor dispatch and TMS i am speaking 2 languages English and Arabic i have an experience with all microsoft Apps also google phone number 7346748888 email mj.aljazaeri

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Westland, MI Phone: 734‑674‑8888 Email: mj.aljazaeri Languages: English & Arabic

Dedicated and results‑driven Transportation Dispatcher & Dispatch Manager with 5+ years of experience in load planning, OTR coordination, broker communication, and fleet support. Skilled in managing high‑volume dispatch operations, negotiating broker loads, and ensuring on‑time delivery performance. Strong ability to multitask, solve problems quickly, and maintain excellent communication with drivers, brokers, and customers. Experienced with leading dispatch systems including PCS, ITS Dispatch, Doctor Dispatch, and TMS platforms.

• Dispatching & Load Planning
• Broker Negotiation & Load Booking
• OTR & Expedited Load Coordination
• Driver Support & Communication
• Route Optimization
• Customer Service & Issue Resolution
• Microsoft Office (Excel, Word, Outlook)
• Google Workspace
• Bilingual: English & Arabic
• Transportation Compliance & Documentation
• Supervised daily dispatch operations to ensure timely deliveries.
• Coordinated with drivers to optimize route planning and scheduling.
• Managed inventory levels to facilitate efficient order fulfillment.
• Trained staff on dispatch protocols and safety procedures.
• Communicated with customers regarding delivery status and inquiries.
• Implemented software tools for tracking shipments and logistics.
• Analyzed dispatch processes to identify areas for improvement.
• Collaborated with warehouse teams to streamline loading and unloading activities.
• Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
• Ensured all vehicles were equipped with necessary tools prior to departure from warehouse.
• Resolved customer complaints regarding late or incomplete deliveries by working with logistics teams to find solutions.
• Coordinated with other departments to ensure timely delivery of goods and services.
• Developed communication protocols between dispatchers and drivers to ensure accurate updates during transit times.
• Provided training for new dispatchers on company policies and procedures as well as best practices for scheduling routes.
• Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
• Created reports detailing fleet utilization, costs per mile, hour, load, employee productivity metrics.
• Processed accounts receivable, accounts payable and payroll, utilizing in-house software.
• Analyzed and reported on GPS tracking reports in effort to create efficiencies regarding conserving fuel, reducing idle time.
• Performed regular audits on completed trips to verify accuracy of invoicing information provided by drivers.
• Completed human resources duties by hiring, terminating and conducting performance reviews and onboarding classes.
• Oversaw the onboarding process for new drivers; conducted interviews, reviewed background checks and ensured completion of required documents prior to hire date.
• Tracked and scheduled preventive maintenance services for trucks and heavy equipment statewide through inside company mechanics and outside vendors.
• Developed and implemented strategies to improve operational efficiency, including process automation and cost-reduction initiatives.
• Embraced, promoted and led continuous improvement efforts to establish drivers and trucks utilized to maximum potential.
• Developed and monitored field efficiencies and innovated new ways to improve operations.
• Evaluated existing processes related to routing systems software upgrades and implementations.
• Collaborated with IT department on system enhancements that would increase operational efficiency.
• Communicated with vendors regarding shipment status updates.
• Reviewed freight bills for accuracy prior to payment processing.

DH Trucking Inc. — Michigan 2023 – Present

• Manage daily dispatch operations for OTR and regional drivers.
• Book and negotiate loads with brokers, ensuring profitable rates and efficient scheduling.
• Oversee dispatch team performance and workflow.
• Coordinate expedited loads and cover additional OTR assignments as needed.
• Maintain communication with drivers to ensure safety, compliance, and on‑time delivery.

Northway Transportation 2022 – 2023

• Dispatched fleet drivers for OTR and regional routes.
• Scheduled pickups and deliveries while monitoring route progress.
• Communicated with brokers and customers to resolve issues and update load statuses.
• Ensured accurate documentation and compliance with company policies.

Great Way Transportation 2021 – 2022

• Managed daily dispatching for OTR drivers and expedited loads.
• Booked broker loads and negotiated rates to maximize profitability.
• Assisted with covering extra loads for the OTR team.
• Maintained strong relationships with brokers and customers.

Global Transportation Inc. 2021 – 2022

• Coordinated load assignments and driver schedules.
• Tracked shipments and provided real‑time updates to customers.
• Ensured timely delivery and resolved any route or load issues.

DH Trucking Inc. 2020 – 2021

• Booked loads, assigned drivers, and managed daily dispatch operations.
• Communicated with brokers and maintained accurate load records.
• Supported drivers with routing, scheduling, and problem resolution.

• Dispatch Systems: PCS, ITS Dispatch, Doctor Dispatch, TMS
• Software: Microsoft Office Suite, Google Workspace
• Tools: Load boards, ELD systems, GPS tracking platforms