Mohammed Alkhafaji
Dearborn Heights,MI
Summary
Proven in the automotive and mortgage sectors, I excel in high-end sales and customer relationship management, as demonstrated at UWM where I significantly enhanced client satisfaction. My expertise in finance and CRM use, combined with exceptional communication skills, ensures I meet and exceed sales targets while fostering strong client relationships.
Overview
4
4
years of professional experience
Work History
Closing Agent
UWM
Pontiac, MI
10.2024 - Current
- Assisted clients in understanding the intricacies of their contracts, resulting in informed decisionmaking.
- Expedited the closing process for clients by coordinating with lenders, attorneys, and real estate agents.
- Enhanced client satisfaction by efficiently managing all closing tasks and ensuring timely completion.
- Established a reputation for reliability by regularly exceeding expectations of both internal colleagues and external clients.
Loan Officer
Equity Express Mortgage
Livonia, MI
07.2024 - 10.2024
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
Land Rover of Gwinnett
Automotive Sales Associate
Duluth, GA
08.2023 - 08.2024
- Conducted thorough meet-and-greets with potential clients to establish rapport and assess compatibility between sitter services and pet needs.
- Maintained clean and organized living spaces for pets, promoting a comfortable and healthy environment.
- Handled emergency situations calmly and efficiently, coordinating veterinary assistance when necessary to protect the welfare of pets in my care.
- Enhanced pet safety by staying vigilant during walks and playtime, ensuring a secure environment for all animals.
Maxie Price Chevrolet
Automotive Sales Associate
Loganville, GA
08.2023 - 09.2023
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Atlanta Luxury Motors
Automotive Sales Associate
Buford Ga
03.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Hyundai of Athens
Automotive Sales Associate
Athens, GA
04.2021 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Nissan of Athens
Automotive Sales Associate
Athens, GA
11.2020 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Highschool -
Clarke Central High School
Athens Ga05.2021
Skills
Sales
High end sales
Automotive business
CRM use (leads,vinsolutions)
Customer report
Mortgages
Finance
Credit
Accomplishments
Was sales man of the month numerous times
Proven track record of holding gross
My PVR was always top 1 or too two consistently
Affiliations
Billy Mrier general manager at Atlanta Luxury Motors (770) 652-7222
Richard o Neal general manager at Hyundai of Athens +1 (478) 363-2720
Languages
Arabic
Native or Bilingual
Timeline
Closing Agent
UWM
10.2024 - Current
Loan Officer
Equity Express Mortgage
07.2024 - 10.2024
Land Rover of Gwinnett
Automotive Sales Associate
08.2023 - 08.2024
Maxie Price Chevrolet
Automotive Sales Associate
08.2023 - 09.2023
Atlanta Luxury Motors
Automotive Sales Associate
03.2023 - 08.2023
Hyundai of Athens
Automotive Sales Associate
04.2021 - 03.2023
Nissan of Athens
Automotive Sales Associate
11.2020 - 04.2021
Highschool -
Clarke Central High School