MOHAMMED El HALLAOUI
Facility Technician
Madison,WI
Summary
Safety-conscious professional skilled in operating various heavy equipment in the performance of building maintenance and special projects. Well trained in maintaining clean and orderly interior and exterior building spaces and windows. Strong technical skills and detail-oriented. Experienced in customer service. Recognized consistently for performance excellence and contributions to success in campus operations.
Overview
7
7
years of professional experience
Work History
Facility Technician
University Of Wisconsin-Madison
Madison, WI
09.2019 - Current
- Performed both scheduled and unscheduled maintenance on campus buildings.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Followed safety procedures while operating heavy equipment on campus.
- Led team in event set up at the Olin and Brittingham Houses.
Store Manager
Capitol Petroleum
Madison, Wisconsin
05.2016 - 09.2019
- Delivered excellent customer service by addressing customer inquiries and resolved complaints.
- Wrote order supply requests to replenish merchandise and restocked inventory when shipments were received.
- Maintained daily record of all transactions.
- Implemented innovative strategies to increase consumer sales.
Sales Representative
Infinity Call Center
Fez, Morocco
08.2015 - 10.2015
- Identified prospective customers using computerized lead generating methods and performed an average of 100 cold calls per day.
- Provided expert product and service information to establish new customer accounts.
English Tutor
Riad Al Maarifa
Fez, Morocco
01.2015 - 06.2015
- Instructed classes of ten students in basic, intermediate, and advanced English.
- Developed and implemented interactive learning mediums to increase student understanding of course materials.
Water Pump Designer
Panelli
Fez, Morocco
07.2014 - 11.2014
- Digitized and redesigned water pump patterns using the AutoCad computer program.
- Created monthly reports and completed chart audits on sales and export of products.
- Successfully established an effective system for record retention by creating a computerized database for tracking water pump parts.
Production Supervisor
Zinelec
Fez, Morocco
06.2014 - 07.2014
- Trained staff to manufacture utility poles.
- Supervised production schedules, production quality and timely delivery.
Education
Bachelor of Arts - English Linguistics
University of Sidi Mohammed Ben Abdellah － Fez
Skills
Microsoft OfficeExcellent customer service
Multilingual - Arabic, French, English
Heavy equipment operations
Problem resolution
Team-oriented
Timeline
Facility Technician
University Of Wisconsin-Madison
09.2019 - Current
Store Manager
Capitol Petroleum
05.2016 - 09.2019
Sales Representative
Infinity Call Center
08.2015 - 10.2015
English Tutor
Riad Al Maarifa
01.2015 - 06.2015
Water Pump Designer
Panelli
07.2014 - 11.2014
Production Supervisor
Zinelec
06.2014 - 07.2014
Bachelor of Arts - English Linguistics
University of Sidi Mohammed Ben Abdellah － Fez