IT Professional with 4 plus years of experience as a business analyst focusing on understanding the business in order to facilitate requirements gathering sessions and the documentation of business and functional requirements
Expertise in working in Waterfall, Agile, and Hybrid environment
Proficient in writing Business Requirement Document, Functional Requirement Document, User Stories, Acceptance Criteria, and Use Case Scenarios
Assisted development and QA Teams to ensure projects are completed in a timely manner with quality deliverables
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst
Mythical Kicks, INC
06.2021 - Current
Facilitated the development and future enhancements of an website to keep track of inventory and sell products for Mythical Kicks, INC
Drafted user stories and acceptance criteria for developers to utilize while developing the website
Lead daily scrum calls in order to attain updates on the progress of the development while documenting risks or issues related to the project
Entered all user stories and tasks associated with projects in Azure DevOps in order to track the project
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated with stakeholders to define project objectives and criteria.
Created user guides and training videos for internal users
Performed gap analysis to identify areas of improvement.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Business Analyst
Nettradez, INC
02.2019 - 05.2021
Assisted the Tech Support team with tracking orders to fix equipment
Met with the business to understand current processes and conduct my own analysis on how to improve business
Streamlined the process of employees providing updates on their tasks and followed up with the tech support team to make sure deadlines are met
Conducted weekly touch points with the business in order to provide summaries of the progress of orders
Trained the Tech Support team to better utilize JIRA for project management
Education
High School Diploma -
Glenbard North High School
Carol Stream, IL
06.2016
Skills
Staff Training
Work Organizing and Prioritizing
Analytical Tool Implementation
Release Planning
Reading Comprehension
Test Case Scenarios
Project Management
Presentations and Decks
Client Meetings
Product Development
Functional Requirements Specification (FRS)
User Acceptance Testing (UAT)
Acceptance Criteria
Business Requirements
Agile and Scrum Environments
Scrum Methodology
Process Optimization
Business Tracking
Requirements Definition
Atlassian JIRA
Microsoft Office Suite
Certification
Certified Business Analyst, Northeastern Illinois University - October, 2021