Mohammed Hakari
Lowell,MA
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver looking to make his way into case management and social work to experience, and grow in an environment that actively seeks too give back to the community.
Overview
7
7
years of professional experience
Work History
Store Manager
Circle K
Melrose
09.2023 - 03.2024
- Data entry, keeping logs of state mandate inspections
- Hiring, training and managing 7-10 different employees, keeping track of store profits and finances and frequently matching said data automatically collected through SSCS to compare to manual data collections on Excel.
- Communicating with multiple vendors to strengthen relationships and strategize to grow store sales.
- Organized promotional events to increase product awareness.
Store Manager
Sal's Pizza
Chelmsford
03.2023 - 09.2023
- Hiring training and setting up employees with the perfect standards to operate Pos machines, fry station, pizza station etc
- Handled in store inventory, cash deposit and product ordering
- As well as took on satisfying all of our catering customers weekly
- Frequent data entry on excel, formation of schedules and order guides for staff to utilize
- Excellent conflict management skills utilized to manage a staff of over 20 people of different backgrounds, age and gender demographics.
Store Manager
Market Street Market
Lowell
02.2020 - 06.2023
- Utilized a POS system to track inventory
- Receive and track payments from customers
- Efficiently communicate and maintain professional relationships with different vendors
- Kept track of different registers of money for accuracy.
Cashier
Exon Gas station
Lowell
06.2018 - 06.2019
- Execute and operate proper cash register transactions at a high traffic location
- Receive payment from customers via charge payment, check, or cash
- Effectively answer customer questions and address problems professionally in accordance to company policies
- Work as a team member to provide the highest level of service to customers
- Utilized computer program to track inventory.
Peer Mediator
Lowell High School
Lowell, MA
01.2017 - 03.2019
- Facilitated resolution of conflicts between peers through active listening and communication techniques.
- Coached students on how to effectively manage and express their emotions in a constructive manner.
- Assisted in the development of conflict resolution strategies for students to use when disagreements arise.
- Researched dispute resolution techniques such as negotiation, compromise, problem-solving. and recommended methods based on individual circumstances.
Cashier
McDonald's
Lowell
12.2017 - 06.2018
- Received customer orders and delivered meals correctly and efficiently
- Cleaned dining room tables, chairs, and swept surfaces
- Calculated money in cash drawers at the beginning and end of shift for accuracy
- Executed effective communication skills and problem-solving ability
- Provided excellent customer service, addressed needs of customers in an effective manner.
Education
College Degree in Information Technology Cyber Security -
Middlesex Community College
05.2024
High school diploma -
Lowell High School
06.2019
Skills
- Multilingual
- Customer service
- Leadership
- Organizational skills
- Microsoft Office
- Microsoft Outlook
- Time management
- Business development
- Proficient in [Excel]
- Report writing
- Active Learning
- Collaboration and Teamwork
- Client interaction
- Highly effective communication
- Assessment skills
Languages
- English, Fluent
- Arabic, Fluent
- Kurdish, Fluent
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
kurdish
Native/ Bilingual
References
References available upon request.
Timeline
Store Manager
Circle K
09.2023 - 03.2024
Store Manager
Sal's Pizza
03.2023 - 09.2023
Store Manager
Market Street Market
02.2020 - 06.2023
Cashier
Exon Gas station
06.2018 - 06.2019
Cashier
McDonald's
12.2017 - 06.2018
Peer Mediator
Lowell High School
01.2017 - 03.2019
College Degree in Information Technology Cyber Security -
Middlesex Community College
High school diploma -
Lowell High School