30Hr OSHA
Mohammed Khalifeh
BROOKLYN,NY
Summary
Dynamic Field Service Technician with a proven track record at Bgps Technology, excelling in troubleshooting and repair. Recognized for enhancing service quality and efficiency through process improvements. Skilled in hardware installation and maintenance, while fostering a positive client experience through effective communication and problem-solving abilities.
Overview
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10Hr OSHA
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Hazard communication
Work History
Field Service Technician
Bgps Technology
Brooklyn
2022 - 2026
- Diagnosed and repaired technical issues in customer equipment efficiently.
- Conducted routine maintenance to ensure optimal performance of systems and devices.
- Collaborated with clients to understand service needs and provide tailored solutions.
- Documented service visits and maintained accurate records of repairs completed.
- Trained junior technicians on troubleshooting techniques and safety protocols.
- Implemented process improvements that enhanced service delivery efficiency and customer satisfaction.
- Managed inventory of repair parts, ensuring availability for timely service execution.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Field Technician
PlateSmart Technologies
2020 - 2022
- Conducted routine inspections and maintenance on automated license plate recognition systems.
- Troubleshot technical issues with hardware and software components on-site to ensure operational efficiency.
- Collaborated with cross-functional teams to implement system upgrades and enhancements effectively.
- Trained new technicians on equipment handling and safety protocols, promoting a culture of safety.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Managed inventory of tools and replacement parts, ensuring availability for timely service delivery.
- Identified opportunities for process improvements, contributing to increased service quality and customer satisfaction.
Construction Worker
A&l Construction
Brooklyn
2017 - 2020
- Operated heavy machinery to assist in site preparation and material handling.
- Followed safety protocols to ensure compliance with regulations and minimize risks.
- Collaborated with team members to complete tasks efficiently and on schedule.
- Assisted skilled tradespeople in various construction activities, enhancing workflow productivity.
- Maintained tools and equipment, ensuring optimal functionality and safety standards.
Molder
Elyria Foundry
Ohio
2015 - 2017
- Operated molding machines to produce high-quality castings.
- Monitored temperature and pressure settings for optimal mold quality.
- Assisted in troubleshooting equipment malfunctions to minimize downtime.
- Maintained a clean and organized work area to ensure safety compliance.
- Collaborated with team members to improve production efficiency and workflow.
Education
High School Diploma -
F.D.R Highschool
Brooklyn, NYSkills
Problem-solving
Troubleshooting and repair
Positive attitude
Field repairs
Heavy lifting
Installation and maintenance
Hardware and software installation
Service quality
Tool management
Vehicle maintenance
System installation
Device installation
Certification
30 hr OSHA certification
10 hr OSHA certification
Hazard communication certification
Languages
Arabic
Full Professional
Timeline
Field Service Technician
Bgps Technology
2022 - 2026
Field Technician
PlateSmart Technologies
2020 - 2022
Construction Worker
A&l Construction
2017 - 2020
Molder
Elyria Foundry
2015 - 2017
High School Diploma -
F.D.R Highschool