Mohammed Khan
Assistant Director Of Admissions Operations
Minneapolis,MN
Summary
Results-driven admissions professional with a proven track record of exceeding recruitment goals and supervisory responsibilities. Skilled in building and maintaining professional relationships, representing organizations at events, and managing admissions processes with a focus on efficiency and team performance. Experienced in onboarding, training, and coaching employees, as well as providing counseling and guidance to applicants. Committed to maintaining accurate records and fostering a positive, customer-service oriented environment.
Overview
21
21
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Director of Admissions Operations
Dunwoody College of Technology
06.2023 - Current
- Assisted Director of Admissions in supervisory responsibilities, including interviewing, training, and coaching employees, addressing complaints, and resolving problems
- Consistently exceeded recruitment goals leading to an 'exceptional' rating on annual reviews
- Initiated, developed, and maintained professional relationships with high schools
- Represented Dunwoody at college/career fairs, high school career centers, and speaking engagements
- Managed the Admissions process, focusing on CRM and other key technologies; oversaw operational aspects
- Led Admissions Project Managers, my direct reports, focusing on efficiency and team performance/culture
- Assisted in onboarding and training new employees and coached for elevated knowledge and performance
- Scheduled and attended college/career fairs and other community events as a Dunwoody representative
- Counseled and advised applicants and parents on career options to assess fit for Dunwoody programs
- Initiated and maintained contact with student applicants throughout the enrollment process
- Collaborated with students and other departments to resolve issues related to enrollment, financial aid, and placement
- Ensured accurate and detailed records on recruiting activities as per established department procedures
- Adhered to FERPA
- Focused on fostering a positive, customer-service oriented environment within and between college departments
- Maintained awareness of best practices and sales techniques
- Coordinate department budget allocations within set guidelines along with the Director of Admissions and Vice President.
Senior Admissions Counselor
Dunwoody College of Technology
04.2018 - 06.2023
- Exceeded recruitment goals
- Improved recruitment efficiency through technology utilization and gained approval for its leverage
- Ensured new student retention through proactive outreach and problem resolution
- Provided exceptional guidance on program selection and career alignment, building student confidence
- Conducted recruitment activities in high schools and attended fairs to promote Dunwoody College offerings
- Coordinated events and mentored new Admissions Counselors.
Academic Advisor
Walden University
06.2008 - 04.2018
- Managed and retained a cohort of 700 students, exceeding retention goals with an 85% first-year rate
- Led co-curricular reviews for continuous quality improvement and coordination with various departments
- Utilized developmental advising to ensure continuous enrollment and progress toward degree completion
- Collaborated with multiple departments for issue resolution and program enhancements
- Provided mentorship and training to new staff members in Academic Advising.
Enrollment Advisor (Consultative Sales)
Capella Education Company
01.2006 - 03.2008
- Received Rookie of the Year award and consistently exceeded sales goals
- Attended trade shows for lead generation and achieved 110% of sales goals
- Recruited students using a consultative sales approach based on SPIN methodology.
Undergraduate Admissions Advisor (Recruiter)
DeVry University
03.2005 - 01.2006
- Ranked #1 for recruitment goals, achieving a 70% prospect show rate and 83% conversion rate
- Presented at new student orientation and collaborated for improved student retention strategies.
Senior Training Specialist
IC System
01.2003 - 03.2005
- Improved pass rate of federal and state collections exams from 60% to 98%
- Developed unique training strategies, prepared materials, and conducted ongoing development programs
- Collaborated on hiring decisions and evaluated new hires' development.
Education
MBA - Human Resource Management Specialization
Walden University
BA - Biology
University of Minnesota-Twin Cities
Skills
Certification
Microsoft Azure
Timeline
Assistant Director of Admissions Operations
Dunwoody College of Technology
06.2023 - Current
Senior Admissions Counselor
Dunwoody College of Technology
04.2018 - 06.2023
Academic Advisor
Walden University
06.2008 - 04.2018
Enrollment Advisor (Consultative Sales)
Capella Education Company
01.2006 - 03.2008
Undergraduate Admissions Advisor (Recruiter)
DeVry University
03.2005 - 01.2006
Senior Training Specialist
IC System
01.2003 - 03.2005
MBA - Human Resource Management Specialization
Walden University
BA - Biology
University of Minnesota-Twin Cities
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