Mohammed Rahim

Customer-focused and results-driven Universal Banker experience in retail banking and financial services. Skilled in providing exceptional customer service, handling cash transactions. Opening accounts and recommending financial solutions. Adept at cross-selling banking products and building long-term customer relationships to meet individual financial needs.

• Collaborated with marketing team to create promotional materials for target customers.
• Assisted senior management in developing long-term strategic goals for the company's growth.
• Managed daily operations of sales department, including supervision of staff members.
• Maintained accurate records of all transactions between customers and company representatives.
• Established new accounts and serviced existing accounts maintaining professional relationships.
• Delivered sales presentations focused on offerings and unique advantages over competitors.
• Achieved company growth and brand development through market expansion and sales.

• Created and presented monthly reports to management on sales performance.
• Collaborated with marketing team to create promotional materials for target customers.
• Assisted senior management in developing long-term strategic goals for the company's growth.
• Developed pricing strategies that would maximize profits while still remaining competitive in the market.
• Established relationships with key clients, while maintaining existing customer base.
• Maintained accurate records of all transactions between customers and company representatives.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Performed sales consultations and educated clients on products and services.
• Established ambitious goals for employees to promote achievement and surpass business targets.

• Created monthly reports for senior management summarizing operational performance metrics.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.

• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Ensured compliance with industry regulations and company policies.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Oversaw marketing initiatives, increasing brand awareness and sales.