Mohammed Zaitouni
Toledo
Summary
Retail sales associate with extensive knowledge of products and customer service best practices. Highly skilled in building relationships, resolving customer issues, and driving sales. Motivated retail sales associate with expertise in sales and customer service. Demonstrated ability to increase customer satisfaction and build long-term relationships.
Overview
4
4
years of professional experience
Work History
Consultation Agent
Best Buy
09.2024 - Current
- Built rapport with clients by providing quality customer service and problem solving
- Established personal connections with customers, exceeding customer service expectations
- Increased sales by an average of $2000 per day
- Increased Memberships sold by 30x a Month
Customer Service Agent
AMF ENTERPRIZE LLC
08.2022 - Current
- Handled customer inquiries, complaints, and concerns in a timely and professional manner
- Demonstrated excellent communication skills, both verbal and written
- Utilized problem-solving skills to identify and resolve customer issues
- Monitored customer feedback to identify areas of improvement
Retail Sales
Royal Fresh Produce LLC
10.2020 - 02.2025
- Successfully met and exceeded daily, weekly, and monthly sales goals
- Developed strong relationships with customers and clients through active listening and problem solving
- Demonstrated strong product knowledge and customer service skills
- Managed inventory, restocked shelves and organized merchandise displays
- Assisted customers with product selection and purchase decisions
- Processed payments, returns and exchanges
Skills
- Teamwork
- Communication
- Customer Service
- Sales Experience
- Problem Solving
- Creativity
- Leadership
- Attention to detail
- Product Knowledge
- English
- Industry expertise
- Remote support
Languages
Arabic
Limited Working
Timeline
Consultation Agent
Best Buy
09.2024 - Current
Customer Service Agent
AMF ENTERPRIZE LLC
08.2022 - Current
Retail Sales
Royal Fresh Produce LLC
10.2020 - 02.2025
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