Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Problem Solver
Amazon
Stockton, CA
10.2021 - 06.2025
Maintained accurate records of all service requests, including troubleshooting steps taken and outcomes.
Coordinated efforts between multiple teams within the organization when developing solutions for complex problems.
Collaborated with other departments to identify root causes of systemic problems.
Identified and analyzed complex problems to develop effective solutions.
Receiving Associate
Amazon
Stockton, California
10.2019 - 06.2025
Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
Sorted and labeled items according to size, type, style, color or product code.
Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
Coached new staff preparing outgoing and receiving incoming shipments.
Organized deliveries by sorting and stocking receivables
Jam Clear
Amazon
Stockton, California
10.2019 - 06.2025
Identifying and correcting problems with existing pathways systems to ensure optimal performance.
Assist, in the development of new processes or procedures for efficient operations.
Provided technical assistance over the radio when needed from remote locations.