Mohanapriya karthik
Hackettstown,NJ
Summary
Shift supervisor at CVS Pharmacy supporting cash control, inventory coordination, and staff training. Led daily operations to meet service goals while reinforcing safety and compliance practices. Known for building strong team performance and delivering dependable operational execution.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
09.2022 - 08.2026
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supervised front-store operations, ensuring consistent customer service and policy compliance.
- Trained associates on register procedures, transaction accuracy, and daily store standards.
- Monitored cash handling, drawer balances, and safe accountability during shifts.
Sales Associate
JCPenney
05.2019 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Fulfillment Center Associate
Amazon
01.2019 - 05.2019
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
Sales Associate
Spectrum
05.2016 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate Degree Medical Assistant - Health Education
Allen School
163- 18 Jamaica Avenue, NY, 1143203-2017
B.com - Accounting And Finance
Jss College
Mysore, India 05-2006
Pre- University - Accounting And Finance
Jss College
Gundlupet, Chamarajanagar District 57111105-2004
10th Grade - Kannada
Jss High School
Terakanambi Gundlupet Taluk 57112305-2002
Skills
- Cash handling proficiency
- Training and mentoring staff
- Workplace safety practices
- Motivating team members
- Operations oversight
- Customer-focused approach
- Conflict resolution strategies
- Effective scheduling
- Inventory management
- Service excellence
- Building relationships
- Follow-up techniques
- Positive attitude
- Sales tactics
- Problem-solving skills
- Lead tracking
Timeline
Shift Supervisor
CVS Pharmacy
09.2022 - 08.2026
Sales Associate
JCPenney
05.2019 - 08.2022
Fulfillment Center Associate
Amazon
01.2019 - 05.2019
Sales Associate
Spectrum
05.2016 - 12.2018
10th Grade - Kannada
Jss High School
Pre- University - Accounting And Finance
Jss College
Associate Degree Medical Assistant - Health Education
Allen School
B.com - Accounting And Finance
Jss College