Summary
Overview
Work History
Education
Skills
Certification
Affiliations And Activities
References
Timeline
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Finn Griffin

Finn Griffin

Suwanee,Georgia

Summary

Dynamic Shift Leader with a proven track record of driving team performance and achieving operational excellence. Skilled trainer and effective problem-solver, adept at fostering collaboration among team members. Committed to balancing the needs of customers, employees, and the organization to deliver outstanding service. Seeking to leverage leadership skills to elevate team success in a fast-paced environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor & Barista Trainer

Starbucks
Suwanee, GA
01.2021 - Current
  • Provide proficient customer service in a fast-paced environment
  • Work in a self-motivated manner
  • Manage time effectively from planning to execution
  • Follow corporate guidelines to ensure sales goals are maintained/surpassed
  • Manage inventory and cash to corporate standard
  • Create an environment that fosters connection and inclusivity
  • Handle business emergencies with urgency and professionalism
  • Teach and guide new partners in success at the company
  • Tailor my teaching approach to various learning styles

Creator/ Content Manager

TikTok
Remote
01.2020 - Current
  • Designed impactful resources to support and inspire LGBTQ+ individuals.
  • Utilized metrics to optimize engagement and content effectiveness.
  • Enhanced understanding of effective video format strategies.
  • Supported the creation of innovative content aligned with music marketing strategies.
  • Utilized analytics for strategic timing of regular content releases.
  • Promote an inclusive and protected space for every user.
  • Ensured consistency in all published materials by reviewing content thoroughly.
  • Generated fresh content concepts tailored to audience interests.
  • Facilitated real-time audience engagement through social media live sessions.
  • Arranged content into categorized groups to enhance user accessibility.
  • Facilitated engagement with users and followers on digital platforms.

Education

Bachelor of Science - Psychology

Georgia Gwinnett College
Lawrenceville, GA
05-2025

Skills

  • Microsoft Office Proficiency
  • Skilled in APA Style Writing
  • Skilled in Diverse Video Editing Tools
  • Galileo Software Proficiency
  • Social Media Strategy
  • Strategic Marketing Management
  • Insurance Industry Knowledge
  • Service Excellence
  • Experience with Qualtrics
  • Proficient in Computer Applications
  • Creative Content Production
  • Diversity Insight
  • Customer-Centric
  • Ongoing Efficiency Enhancement
  • Operational Oversight
  • Mediation and Conflict Management
  • Coaching Staff Development
  • Inventory Management
  • Employee Onboarding Training
  • Team Motivation Strategies
  • Cash Handling Proficiency

Certification

  • HOPE Scholarship
  • Honors Student Scholarship Recipient
  • Dean’s List, 8 semesters

Affiliations And Activities

  • Georgia Gwinnett College Honors Student, 2021 – 2025
  • Faces of Gender and Sexuality Club Participant, 2021 – 2025

References

References available upon request.

Timeline

Shift Supervisor & Barista Trainer

Starbucks
01.2021 - Current

Creator/ Content Manager

TikTok
01.2020 - Current

Bachelor of Science - Psychology

Georgia Gwinnett College

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Finn Griffin