Mohannad Mubarak
Orland Park,USA
Summary
A candidate who is an independent thinker that completely thinks outside of the box for various solutions to one thing. Developed customer service skills and strengthened computer skills and would like to further this knowledge to help benefit others in the better way. Also, a competitor where I will want to use every one of my abilities and even further develop them personally and professionally
Overview
6
6
years of professional experience
Work History
Manager
Brooklyn Halal
Worth, Illinois
03.2022 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Performed quality assurance checks on calls handled by agents in order to maintain high levels of accuracy in responses provided by agents.
Customer Sales and Service Expert
Ifixphone
Orland Park, Illinois
11.2019 - 03.2022
- Resolved customer service issues as needed.
- Provided customer service support when necessary.
- Resolved customer service issues promptly and courteously.
Education
Computer Engineering -
Moraine Valley Community College
Palos Hills, ILSkills
- Communication
- Self-Confidence
- Problem Solving
- Teamwork
- Creativity
- Time Management
- Self Management
- Friendship
- IT Tech
- Leadership
- Organization
- Trustworthy
- Honesty
- Responsibility
- Integrity
References
- Tala Ahmad, (708)-800-7645
- Salma Salameh, (708)-963-9443
- Nehaya Othman, (773)-240-8511
Timeline
Manager
Brooklyn Halal
03.2022 - Current
Customer Sales and Service Expert
Ifixphone
11.2019 - 03.2022
Computer Engineering -
Moraine Valley Community College