Mohid Rizwan
Selden,New York
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Billing Coordinator
Altice USA
01.2023 - 02.2024
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
- Entered details into accounts and tracked payments.
- Performed regular audits of billing data to identify any inconsistencies or potential areas for improvement within the system.
- Managed a diverse portfolio of clients, efficiently balancing workload demands while maintaining excellent attention to detail in each account''s unique needs.
- Coordinated with various departments to ensure accurate invoicing for services rendered, improving interdepartmental communication.
COLLECTIONS COORDINATOR
ALTICE USA
01.2022 - 01.2023
- Generated invoices and sent out payment reminders
- Negotiated with customers to reach payment agreements
- Monitored outstanding account balances and determined need for further collections action
- Processed customer refunds and account adjustments, updating records in database
- Leveraged payment plan system to reduce customer delinquency
- Executed collection calls and correspondence to solicit payment on overdue account balances
- Tracked and resolved discrepancies and past-due balances in accounts
- Monitored accounts and credit reports to identify delinquent and high-risk customers
- Identified changes in client status or needs and communicated to supervisor.
DIRECT SUPPORT PROFESSIONAL
UNITED CEREBRAL PALSY OF LONG ISLAND
11.2019 - 01.2022
- Administered medications to patients based upon physician or nurse guidelines
- Developed and implemented individualized behavior management plans
- Administered medication and tracked treatment plan progress
- Participated in crisis intervention and de-escalation procedures
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists
- Prepared and maintained records of client progress and performed services.
CUSTOMER SERVICE ASSOCIATE
SHOPRITE
06.2018 - 10.2019
- Assisted customers with product selection, order entry, and payment processing
- Obtained and evaluated relevant information to handle product and service inquiries
- Maintained financial accounts by processing customer adjustments
- Coordinated with other departments to verify customer order fulfillment
- Placed and canceled customer orders and upgraded accounts
- Resolved product or service problems by clarifying customer's complaint and determining cause of problem
- Navigated multiple computer systems and applications and utilized search tools to find information.
Education
HIGH SCHOOL DIPLOMA -
NEWFIELD HIGH SCHOOL
Selden, NY06.2018
Skills
- Records Management
- Payment Acceptance
- Credit and Collections
- Past Due Account Management
- Billing Practices
- Database Maintenance
- Daily Logs
- Review Cases
- Medical Reminders
- Remote Video Conferencing
- Client Records Management
- Medical Records Management
- Presenting Solutions
- Customer Service and Assistance
- Account Management
- Inbound and Outbound Calling
- Complex Problem-Solving
- Customer Complaint Resolution
Languages
Urdu
Native or Bilingual
Timeline
Billing Coordinator
Altice USA
01.2023 - 02.2024
COLLECTIONS COORDINATOR
ALTICE USA
01.2022 - 01.2023
DIRECT SUPPORT PROFESSIONAL
UNITED CEREBRAL PALSY OF LONG ISLAND
11.2019 - 01.2022
CUSTOMER SERVICE ASSOCIATE
SHOPRITE
06.2018 - 10.2019
HIGH SCHOOL DIPLOMA -
NEWFIELD HIGH SCHOOL