Dependable professional with experience in customer service and medical billing. Adept at collaborating with teams and resolving issues efficiently. Committed to maintaining high service standards and contributing to overall business success.
Work History
Sales Associate
1 Year 9 Months
Perse Shoe Boutique | 03.2019 - 12.2020
Educated customers on promotions and loyalty programs to increase engagement and retention.
Adapted quickly to changing store priorities while maintaining high service standards.
Supported visual merchandising efforts by arranging promotional signage and product placements effectively.
Conducted inventory checks to maintain stock levels and support replenishment efforts.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Medical Biller and Coder
1 Year 1 Month
Atlantic Medical | 07.2017 - 08.2018
Utilized electronic health record (EHR) systems for accurate patient data entry and coding.
Reviewed and corrected billing discrepancies to enhance revenue cycle efficiency.
Collaborated with healthcare professionals to clarify patient information and improve billing accuracy.
Processed medical claims with accuracy, ensuring timely submission to insurance providers.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Medical Administrative Assistant
11 Months
Atlantic Medical | 08.2016 - 07.2017
Coordinated medical records management and ensured compliance with confidentiality regulations.
Assisted in insurance verification processes, streamlining patient intake procedures.
Managed patient scheduling and appointment confirmations to enhance office efficiency.
Supported staff with administrative tasks, improving overall workflow and communication.
Executed daily office operations, maintaining organized and efficient work environment.
Utilized electronic health record systems for accurate patient data entry and retrieval.
Responded to patient inquiries effectively, fostering positive relationships within the practice.
Sales Associate
6 Months
Childrens Place Inc. | 01.2016 - 07.2016
Assisted customers with product selection and inquiries to enhance shopping experience.
Processed transactions accurately using point-of-sale systems to ensure efficient service.
Maintained organized merchandise displays to attract customer attention and drive sales.
Collaborated with team members to achieve daily sales targets and improve store performance.
Education
High School Diploma
James Madison High School | Brooklyn, NY | 06.2017