Mohinish Jassal
Pinole,CA
Summary
To seek and maintain full/part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
8
8
years of professional experience
Work History
IHSS Provider
In-Home Supportive Services
01.2022 - Current
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Cooked appetizing and satisfying meals and snacks.
- Scheduled and accompanied clients to medical appointments.
- Maintained clean, healthy and safe environment.
- Obtained household supplies and ran daily errands.
- Provided comforting and soothing environment.
- Monitored clients' overall health and well-being and noted significant changes.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Completed entries in log books, journals, and care plans to accurately document and report patient progress
- Followed nutritional plans to prepare optimal meals
Manager of Operations
Mountain Mikes- El Cerrito
El Cerrito, CA
08.2015 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Interacted well with customers to build connections and nurture relationships.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service by attending over 100 calls per day.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit by 10%.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science - Nursing Science
Nightingale College From Aug 2022-Current
Ogden, UT05.2025
Associate of Science - Nursing Science
Contra Costa College
San Pablo, CA06.2021
Skills
- Filing
- Typing
- Knowledge of Microsoft programs
- Bilingual
- Adaptable
- Committed team player
- Compassionate caregiver
- Trustworthy
- First aid and safety
- Medication Administration
- Schedule Management
- Meeting planning
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
IHSS Provider
In-Home Supportive Services
01.2022 - Current
Manager of Operations
Mountain Mikes- El Cerrito
08.2015 - Current
Bachelor of Science - Nursing Science
Nightingale College From Aug 2022-Current
Associate of Science - Nursing Science
Contra Costa College
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