Mohit Verma
Jersey City
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry. A passionate professional with the background that combines over 5+ years of experience in E-Commerce.
Overview
6
6
years of professional experience
1
1
Certification
Work History
E-Commerce Lead
Harvic International
09.2018 - Current
- Increased online sales by implementing targeted marketing campaigns and optimizing product listings.
- Improved website user experience through responsive design and intuitive navigation, enhancing customer satisfaction.
- Managed inventory effectively to ensure prompt order fulfillment and minimize out-of-stock instances.
- Developed strong relationships with suppliers, negotiating favorable terms for faster shipping and better pricing.
- Streamlined the order processing system, reducing errors in shipment tracking and expediting deliveries to customers.
- Collaborated with cross-functional teams to develop cohesive branding strategies across all digital platforms, increasing brand awareness and customer loyalty.
- Enhanced social media presence by creating engaging content that resonates with target audiences, boosting follower count and driving website visits.
- Managed a team of customer service representatives to handle inquiries promptly and professionally, resulting in improved customer retention rates.
- Analyzed e-commerce data to identify trends, making informed decisions for inventory management and pricing adjustments.
- Expert Level Skills in Photoshop, Microsoft 365 and Shipstation.
- Hands on Experience in handling Sales and posting Products on platforms like Wallmart, Amazon, Ebay, Tanga, Untilgone, Groupon.
- Increase online sales by 40% every year on different online platform.
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
Education
Bachelor of Science - Pharmaceutical Sciences
Punjabi University
India 06.2018
Skills
- Shipping logistics
- Product Management
- Website Management
- Google Analytics
- Competitor Analysis
- Inventory Tracking
- Online Advertising
- Search Engine Optimization
- Pricing strategy
- Website optimization
- Sales strategy development
- Action planning
- Order Fulfillment
- Customer database management
- Problem-solving aptitude
Certification
SAS Programmer
Refrences
Name: Amandeep kaur
Position: COO ( Chief Operations Officer)
Contact Information: 201993-1053
Status
U.S Citizen
Timeline
E-Commerce Lead
Harvic International
09.2018 - Current
Bachelor of Science - Pharmaceutical Sciences
Punjabi University