Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Floral Manager
Teaneck Flower Shop
08.2019 - Current
Managed daily operations and staff of floral department, delivering high-quality products and services to customers
Implemented innovative strategies to increase customer sales, resulting in average 24% increase in monthly sales, as high as 37%
Developed highly empathetic client relationships, understanding their needs and preferences in order to provide personalized recommendations
Resolved customer questions and complaints in timely and professional manner
Cross-trained and provided backup support for other departments when needed
Utilized design experience to create aesthetically appealing products to the customers
Monitored customer preferences to determine focus of sales efforts
Developed and implemented departmental policies and procedures
Shared product knowledge with customers while making personal recommendations.
HR / Global Mobility Specialist
Unilever Unilever
05.2021 - 09.2022
Managed the day-to-day administration of the global mobility program, including offering advice and expertise on all international relocation coordination, securing certificates of coverage, and taxable payment collections
Designed and maintained process documentation for the global mobility programs
Assisted with international assignment, permanent transfer, extended business trips, and new hire administration
Assisted in managing all tax compliance programs and supported tax preparation services with authorization list
Coordinated tax equalization settlements, payments, and collections
Handled all immigration, visa, and work authorization issues if they occur, for transfers between offices and countries
Extensively used Workday, OneView, ADP workforce, Ins Zoom, APRO, and Excel to manage 3500+ employees
Developed and maintained strong business relationships.
Security Officer
Allied Universal CNBC
04.2019 - 07.2019
Monitor and patrol premises both indoors and outdoors to ensure a safe and secure environment
Respond to alarms and assess potential and real disturbances
Contact law enforcement and other emergency management officials when needed
Provide a sense of protection to attendees and staff
Monitor surveillance cameras and inspect property to ensure safety
Investigate suspicious behaviors and activities
Prepare and submit detailed incident reports when necessary
Maintain accurate and up-to-date records of all security activities
Ensure that all security protocols and regulations are followed
Assist with the enforcement of safety regulations
Always remain alert and vigilant
Provide customer service and ensure customer satisfaction
Escort deliveries and personnel as needed
Monitor access control systems and log entries and exits
Licenses & certifications
Excel Essential Training (Office 365/Microsoft 365)
LinkedIn
Issued Oct 2022
No Expiration
Goal Setting: Objectives and Key Results (OKRs)Goal Setting
LinkedIn
Issued Oct 2022
No Expiration
Strategic Human Resources Strategic
LinkedIn
Issued Oct 2022
No Expiration Date
Education
MBA - Management
Montclair State University
01.2022
BS - Business Administration; International Business
Montclair State University
01.2020
AS - Business Administration
Bergen Community College
12.2017
Skills
Proficient in
Microsoft (Word, PowerPoint, Excel ) , APRO,,Workday
Timeline
HR / Global Mobility Specialist
Unilever Unilever
05.2021 - 09.2022
Floral Manager
Teaneck Flower Shop
08.2019 - Current
Security Officer
Allied Universal CNBC
04.2019 - 07.2019
MBA - Management
Montclair State University
BS - Business Administration; International Business