Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moiselie ETIENNE

West Palm Beach,FL

Summary

Detail-oriented healthcare administration professional with a strong background in customer service and organizational skills. Demonstrated ability to train staff and manage customer inquiries effectively, ensuring high satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

AdaptHealth
Boca Raton, Florida
05.2025 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with inquiries about diabetic services
  • Processed orders and managed customer accounts to ensure accuracy and timely fulfillment
  • Recorded details of customer interactions and transactions to maintain comprehensive support documentation
  • Trained new staff on customer service protocols and systems to enhance team performance and service quality
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Customer Service Specialist

AeroCare, Adapthealth
Boynton Beach, FL
01.2024 - 05.2025
  • Managed customer inquiries via phone and email to ensure timely and accurate responses.
  • Answered incoming customer inquiries regarding product and service information.
  • Provided support to patients using durable medical equipment such as nebulizers and oxygen concentrators.
  • Coordinated patient appointment scheduling to optimize healthcare access.
  • Notate patient interactions into charting system
  • Assisted in training new staff on customer service protocols to enhance team effectiveness.

Biology Department Department Assistant (Work Study)

Barry University
01.2023 - 05.2023
  • Organized STEM Symposiums for biology students to present research and foster collaboration
  • Coordinated volunteering events at local elementary schools to engage students in biology
  • Welcomed prospective students through phone calls to provide information about the biology department

Education

Bachelor of Science - Healthcare Administration

Western Governors University
Millcreek, Utah
05-2027

High School Diploma -

Inlet Grove Community High School
Riviera Beach, Florida

Skills

  • Customer Service
  • Organizational Skills
  • Data entry
  • Communication skills
  • Recordkeeping strengths
  • Punctuality and reliability
  • Medical terminology
  • Call management
  • Administrative support
  • Microsoft Office

Timeline

Customer Service Representative

AdaptHealth
05.2025 - Current

Customer Service Specialist

AeroCare, Adapthealth
01.2024 - 05.2025

Biology Department Department Assistant (Work Study)

Barry University
01.2023 - 05.2023

Bachelor of Science - Healthcare Administration

Western Governors University

High School Diploma -

Inlet Grove Community High School
Moiselie ETIENNE