Dynamic security professional with a proven track record at ARIA Resort & Casino, excelling in incident reporting and risk assessment. Bilingual in English and Spanish, I leverage strong leadership and problem-solving skills to ensure safety and enhance guest experiences. Committed to maintaining high standards in high-pressure environments.
Overview
22
22
years of professional experience
Work History
Security Officer
ARIA Resort & Casino Las Vegas
01.2019 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Sales Associate
Costas Coin and Currency
05.2009 - 11.2015
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Enlisted Marine
United States Marine Corps
03.2005 - 03.2009
Maintained accountability of equipment valued at over $1.5 million
Served as Squad Leader and Rifle Range Coach, supervising and mentoring junior Marines
Conducted disciplinary reviews and recommended actions
Trained in explosives handling, tear gas use, and combat tactics
Produce Associate
Pick N Save
06.2003 - 02.2005
Stocked fruits and vegetables and removed old or poor quality products.
Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Assisted with weekly inventory counts.
Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
Education
Small Business Management & Entrepreneurship
University of Phoenix
Las Vegas NV
12-2019
Skills
Report writing
Incident reporting
Security guard license
General security
Bilingual: Fluent in English and Spanish
Self-motivated, dependable, and punctual
Strong leadership and team collaboration
Excellent multitasking and problem-solving skills
Able to perform under pressure and in high-stress environments
CPR, AED, and first aid certified
Proficient in weapons training and security procedures