Moises Eloisa
Houston,TX
Summary
Dynamic logistics professional with proven leadership at Mezcon, excelling in optimizing dispatch operations and enhancing customer satisfaction. Skilled in route planning and quick decision-making, I effectively managed scheduling and trained teams, resulting in improved on-time performance and minimized service disruptions. Committed to delivering exceptional service and operational excellence.
Overview
6
6
years of professional experience
Work History
Lead Dispatcher
Mezcon
Deer Park, TX
01.2026 - 04.2026
- Oversaw daily dispatch operations, ensuring timely and efficient delivery of goods.
- Coordinated interactions between drivers and warehouse personnel to optimize logistics processes.
- Managed scheduling for multiple routes, optimizing transportation efficiency.
- Trained new dispatch team members on systems and operational procedures.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
Contractor
Universal Relocation
Houston, TX
08.2022 - 12.2025
- Coordinated logistics for international relocation projects, ensuring timely delivery of client possessions.
- Assisted clients in navigating customs regulations and documentation requirements for smooth transitions.
- Streamlined communication between clients and service providers to enhance overall customer satisfaction.
- Developed detailed project timelines to manage relocation processes effectively and efficiently.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Carpenter's Helper
Gonzalez Construction
Houston, TX
03.2020 - 08.2022
- Assisted in measuring and cutting materials to specifications
- Supported skilled carpenters in assembling frameworks for structures
- Maintained tools and equipment to ensure safe operation
- Learned safety protocols and best practices for construction sites
- Prepared job sites by organizing materials and tools for daily tasks
- Followed blueprints to assist in constructing walls, floors, and roofs
Education
High School Diploma -
Cypress Lakes High School
Katy, TX05.2024
Skills
- Quick decision making
- Prioritizing calls
- Motivational skills
- Data entry
- Route planning
- Routing orders
- Dispatching field personnel
- Strong leadership
- Improving operations
- Processing orders
- Customer service
- Time management
- Multitasking and organization
- Team collaboration
- Active listening
- Verbal and written communication
- Decision-making
- Schedule management
- Equipment management
- Communication equipment operation
Languages
Spanish
Native or Bilingual
Timeline
Lead Dispatcher
Mezcon
01.2026 - 04.2026
Contractor
Universal Relocation
08.2022 - 12.2025
Carpenter's Helper
Gonzalez Construction
03.2020 - 08.2022
High School Diploma -
Cypress Lakes High School