Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MOISES LEDESMA

San Antonio

Summary

OBJECTIVE: Motivated and dependable driver with over 20 years of experience in product delivery, customer service, and equipment handling. Seeking an HVAC apprenticeship to apply hands-on skills, mechanical aptitude, and a strong work ethic in a technical, fast-growing industry. Highly adaptable, eager to learn, and committed to contributing to a team while developing the expertise required to become a skilled HVAC technician.

Overview

23
23
years of professional experience

Work History

Delivery Driver

Vibrant Works
02.2016 - Current
  • Ensured safe, accurate, and timely delivery of products to commerical and military customers.
  • Maintained accurate records of deliveries and pickups for operational consistency.
  • Navigated routes effectively using GPS technology to optimize delivery times.
  • Adhered to safety protocols and regulations during transport and delivery processes.
  • Trained new drivers on delivery procedures and company standards for efficiency improvement.
  • Collaborated with warehouse staff to streamline loading and unloading operations, enhancing workflow.
  • Implemented feedback mechanisms from customers to improve service quality and operational performance.


Professional Taxi Driver/Owner

Star Cab
01.2010 - 02.2016


  • Maintained accurate trip logs, collecting fares, and logging distance and cost in trip sheets.
  • Kept licenses and passes current for the Port Authority, co-op
  • Navigated complex routes efficiently to ensure timely passenger arrivals.
  • Provided exceptional customer service, addressing passenger inquiries and concerns proactively.
  • Collaborated with dispatchers to ensure accurate scheduling and effective communication during peak hours.

Driver/Supervisor

Best Buy
01.2008 - 01.2010


  • Responsible for routing map to ensure deliveries met timed scheduled
  • Inspected merchandise for defects or damage and documentation of damaged items
  • Supervised daily operations of driver team, ensuring compliance with safety regulations and company policies.
  • Coordinated schedules for drivers, optimizing routes to enhance efficiency and customer satisfaction.
  • Resolved operational issues swiftly, maintaining high standards of service delivery during peak periods.


Owner/Driver

M2L Deliveries/FAMSA
01.2005 - 01.2008
  • Responsible for running contracted business in Houston, Texas where I routed deliveries to ensure merchandise was received at scheduled times.
  • Created payroll logs, maintained records of damaged merchandise for reimbursement.
  • Assisted in training new drivers in all company procedures, including updating of daily trip sheets and work orders.
  • Developed and implemented operational strategies to enhance business efficiency.
  • Managed daily operations, ensuring seamless workflow and customer satisfaction.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Firefighter

USAF
03.2002 - 05.2005
  • Responded to dispatched emergency assignments quickly and safely.
  • Inspected the vehicle, medical supplies and equipment during down time.
  • Promoted team effort when working with dispatch center, external public safety agencies and health care providers.
  • Demonstrated high standards of performance, including teamwork, communication and compassion.
  • Worked as fitness leader for shift personnel.
  • Led emergency response teams during fire incidents, ensuring safety and effective firefighting operations.
  • Developed and implemented training programs for new recruits, enhancing skills and operational readiness.
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.

Education

HVAC

Southern Careers Institute
TX
11-2025

Fire Fighter - Fire Science

USAF Fire Academy
San Angelo, TX
01.2002

Graduate -

John Jay High School
San Antonio, TX
01.1999

Skills

  • Strong customer service: Strong communication skills in interacting with customers, ensuring satisfaction and fostering positive relationships
  • Time Management: Expertise in managing delivery routes, meeting deadlines, and ensuring on-time performance
  • Mechanical Aptitude: Experience with handling tools and machinery, with a strong desire to learn and work with technical systems like HVAC
  • Physical Stamina: Ability to lift heavy objects and work in physically demanding conditions, ensuring safe handling of products and equipment

Languages

Spanish
Professional Working

Timeline

Delivery Driver

Vibrant Works
02.2016 - Current

Professional Taxi Driver/Owner

Star Cab
01.2010 - 02.2016

Driver/Supervisor

Best Buy
01.2008 - 01.2010

Owner/Driver

M2L Deliveries/FAMSA
01.2005 - 01.2008

Firefighter

USAF
03.2002 - 05.2005

HVAC

Southern Careers Institute

Fire Fighter - Fire Science

USAF Fire Academy

Graduate -

John Jay High School

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