Moises Mendoza
Webster,NY
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to work independently or in a team, while mastering new skills. Data collection and analysis, with a commitment to accuracy in data interpretation. Committed to scientific contributions and advancement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Clinical Hemodialysis Technician
Rochester Regional Hospital
Rochester, NY
11.2023 - Current
- Monitored patient vital signs during hemodialysis treatments.
- Prepared and maintained dialysis machines for patient procedures.
- Documented treatment sessions accurately in electronic health records.
- Assisted in troubleshooting equipment malfunctions during treatments.
- Maintained sterile conditions and infection control protocols consistently.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Provided education to patients regarding diet, lifestyle modifications, nutrition, fluid management and medication compliance.
- Trained new dialysis technicians on machine operation and patient care procedures.
- Conducted research to increase knowledge about medical issues.
- Communicated with management or other staff to resolve problems.
Customer Support Specialist
BrainHi, Inc.
San Juan, Bayamon
06.2022 - 07.2023
- Provided exceptional customer support through phone, email, and chat channels.
- Resolved customer inquiries efficiently using CRM software and ticketing systems.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Scheduled appointments and managed calendars for multiple departments efficiently.
- Utilized scheduling software to optimize calendar management and reduce conflicts.
- Provided clear instructions to patients regarding their upcoming visits.
Physician
Sanatorio San Francisco
Buenos Aires, Buenos Aires
03.2023 - 06.2023
- Conducted patient assessments and medical histories to ensure comprehensive care.
- Diagnosed and treated various medical conditions in diverse patient populations.
- Collaborated with healthcare team to develop personalized treatment plans.
- Maintained accurate medical records and ensured compliance with regulations.
- Utilized electronic health record systems for streamlined patient information management.
- Prescribed medications as needed for treatment of illnesses or injuries.
- Ordered laboratory tests and reviewed results with patients.
- Kept patient information confidential and respected patients' rights to privacy according to HIPAA requirements.
Sales Associate
NovaKid
Moscow, Moscow
04.2021 - 05.2022
- Assisted customers with product selection and inquiries.
- Collaborated with team members to achieve daily sales goals.
- Participated in training sessions for new product launches.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
Education
M.B.B.S - Medicine
Universidad Centroccidental Lisandro Alvarado
Barquisimeto, Venezuela07-2019
Skills
- Data analysis
- Research methodology
- Problem solving
- Medical record compliance
- Effective communication
- Attention to detail
Affiliations
- Hiking, video games, cooking.
Certification
- CCHT
- BLS
- USMLE STEP 1
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
German
Elementary
Russian
Elementary
References
References available upon request.
Timeline
Certified Clinical Hemodialysis Technician
Rochester Regional Hospital
11.2023 - Current
Physician
Sanatorio San Francisco
03.2023 - 06.2023
Customer Support Specialist
BrainHi, Inc.
06.2022 - 07.2023
Sales Associate
NovaKid
04.2021 - 05.2022
M.B.B.S - Medicine
Universidad Centroccidental Lisandro Alvarado
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