Moises Ponce
Bell,CA
Summary
Experienced Security Officer with a demonstrated history of working in extraordinary venues. Proven ability to interact with guests from diverse backgrounds, manage building operations, and foster effective communication across departments. Skilled in maintaining a safe and welcoming environment while ensuring top-notch hospitality and guest services. Thrives in a collaborative team environment and is committed to delivering exceptional results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer Full-Time
AEG Worldwide/Crypto.com Arena
06.2021 - Current
- Welcomed guests with professionalism and courtesy to deliver a warm atmosphere while prioritizing safety.
- Supervised daily monitoring and conducted patrols of buildings, grounds, and work sites.
- Managed comprehensive building operations for various events and productions, including sports events, concerts, and deliveries.
- Verified the credentials of authorized personnel before allowing access to the facility.
Private Security Guard Part-Time
LSG Private Security Group
09.2021 - Current
- As a Security Guard for world-renowned music artists, I ensure their safety and well-being at events and venues.
- With meticulous planning and constant vigilance, I provide protection while fostering a supportive atmosphere.
- My role extends beyond security enforcement to include clear communication, collaboration, and discreet professionalism, contributing to the success of each performance and upholding the artists' reputation.
Behavioral Therapist Part-Time
360 Behavioral Health
09.2022 - 12.2022
- This position facilitated significant impact through coordinated behavioral and mental healthcare initiatives.
- Emphasizing teamwork as a core value, the company valued collaboration and acknowledged the importance of each individual's contribution.
- We prioritized confidence-building by taking ownership of our actions and cultivating trust among all stakeholders.
- The company was devoted to upholding the highest standards to ensure clients received optimal clinical outcomes.
Stand Worker Part-Time/Event Based
MVP Event Staffing Agency
09.2021 - 02.2022
- Delivered exceptional customer service in fast-paced, high-volume environments, including prestigious events like Super Bowl 56, NFL House Party, UFC Fights, Coachella Music Festival, and others.
- Proficiently operated cash registers to handle cash and credit card transactions.
- Ensured top-quality service by adhering to food safety protocols, maintaining portion control, and presenting items within designated service times.
- Managed concessions meticulously at public gatherings, sporting events, and music festivals to ensure smooth operations and customer satisfaction.
Recreation Leader
City Of Bell
08.2021 - 04.2022
- Offered concise guidance to activity and program participants to promote both enjoyment and safety within the community.
- Collaborated with the Recreation Leader Director to plan and assess recreation and athletic programs aimed at community support.
- Managed the scheduling of events across recreation facilities throughout the year and ensured ongoing monitoring of facility conditions.
- Maintained organization and upkeep of athletic games equipment and facilities to facilitate smooth operations.
Theater Usher
AMC Theaters
10.2019 - 12.2019
- Demonstrated efficient coordination with backstage crew members regarding show timings, intermissions, and late admissions to the theatre space.
- Contributed to venue organization by routinely clearing aisles of debris and lost items during performances.
- Supported event setup and breakdown, facilitating swift transitions between performances or special events.
- Improved audience satisfaction by effectively guiding patrons to their assigned seats and offering assistance as needed.
Crew Member
Little Caesars Pizza
03.2018 - 07.2019
- Boosted team efficiency by upholding a tidy and orderly workspace for crew members.
- Provided recommendations for enhancing processes, resulting in streamlined operations at the store.
- Enforced adherence to food storage protocols, thereby enhancing food safety standards.
- Exhibited adept multitasking skills, managing multiple orders concurrently while maintaining high standards of quality and efficiency.
Education
Bachelor of Arts - Graphic Design
California State University Los Angeles
Los Angeles, CA05.2025
High School Diploma -
Bell High School
Bell, CA 9020106.2018
Skills
- Team Leadership
- Communication
- Guest Services
- Building Operations
- Loading Dock Micromanaging
- Strategic Planning
- Relationship Building
- Coaching and Training
- Report-Generation
- Data-Driven Decision Making
- Creative Problem Solving
- Industry Specific Skills
Certification
- Guard Card - Active
Accomplishments
- Rotary Scholarship Recipient, June 2018 - Outstanding Community Service
- EduCare Foundation Scholarship Recipient, May 2018 - Excellent collaborative involvement with the City of Bell
Affiliations
- University Organization - Sigma Nu Fraternity - 2019 Collegiate Member - 2020 Elected Recruitment Chairman - 2021/2022/2023 Alumni Relations
- American Lung Association - 2017 Member - 2018 Lobbyist
- Club - Take Action Campaign - 2017 Member - 2018 President
- High School Site Council - 2018 Member/Representative
- ASB Leadership/Student Body - 2018 Student Service Commissioner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
- Melissa Vazquez - Job Title: Security Supervisor Company: AEG Worldwide/Crypto.com Arena Relationship: Current Security Supervisor Contact: mkvazquez92@gmail.com (323)537-1240
- Jerry Diaz - Job Title: Operations Manager Company: Inter-Con Security Relationship: Previous Security Supervisor Contact: Jdiaz@icsecurity.com (626)877-5143
Timeline
Behavioral Therapist Part-Time
360 Behavioral Health
09.2022 - 12.2022
Private Security Guard Part-Time
LSG Private Security Group
09.2021 - Current
Stand Worker Part-Time/Event Based
MVP Event Staffing Agency
09.2021 - 02.2022
Recreation Leader
City Of Bell
08.2021 - 04.2022
Security Officer Full-Time
AEG Worldwide/Crypto.com Arena
06.2021 - Current
Theater Usher
AMC Theaters
10.2019 - 12.2019
Crew Member
Little Caesars Pizza
03.2018 - 07.2019
Bachelor of Arts - Graphic Design
California State University Los Angeles
High School Diploma -
Bell High School
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