Moisha Patel
Mount Prospect,IL
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Dunkin Donuts & Baskin Robbins. Adept in cash handling and maintaining high cleanliness standards, I excel in fast-paced environments, showcasing exceptional time management and interpersonal skills. Fluent in English, Hindi, and Gujarati, I effectively boost team performance and customer service excellence. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Dunkin Donuts & Baskin Robbins
12.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Volunteer
FMSC
11.2022 - 03.2023
- Maintained high standards of cleanliness, adhering to strict hygiene regulations in all aspects of food handling and preparation.
- Increased team morale through effective communication skills, fostering a positive working environment among volunteers.
- Packaged and stored food products following proper handling and preservation methods.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Material Handler
Iherb
07.2021 - 09.2021
- Packed items into appropriate containers for shipment.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
Data Entry Clerk
Holy Family Pharmacy
11.2020 - 02.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Contributed to the reduction of paper records by digitizing historical documents and maintaining an organized digital filing system.
Intern
Willow Bend Dental
02.2019 - 04.2019
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Educated patients on proper oral hygiene techniques, promoting healthy habits and preventing future dental issues.
- Contributed to a positive patient experience with effective communication skills and a friendly demeanor during appointments.
- Maintained clean and organized treatment rooms according to OSHA guidelines, minimizing risks of infection or cross-contamination between patients.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Education
Associate of Science - Nursing Education
William Rainey Harper College
Palatine, IL12.2023
Certified Nursing Assistant - Nursing Assistance
William Rainey Harper College
Palatine, IL05.2023
Skills
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Professional Demeanor
- Fluent in English, Hindi and Gujarati
- Cash Register Operations
- Hospitality and Professionalism
- Reliable and Dependable
- Problem-Solving
- Adaptable and Flexible
- Customer Service
- Time Management
- Friendly and outgoing
- Conflict Resolution
Certification
- CNA - Certified Nursing Assistant
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Full Professional
Timeline
Barista
Dunkin Donuts & Baskin Robbins
12.2023 - Current
Volunteer
FMSC
11.2022 - 03.2023
Material Handler
Iherb
07.2021 - 09.2021
Data Entry Clerk
Holy Family Pharmacy
11.2020 - 02.2021
Intern
Willow Bend Dental
02.2019 - 04.2019
Associate of Science - Nursing Education
William Rainey Harper College
Certified Nursing Assistant - Nursing Assistance
William Rainey Harper College