Mojud Juarez
Orem,UT
Summary
Highly motivated, goal driven young man who excels in competitive environments. Competent at learning new skills and always looking to improve. Work well under pressure and in a team as well as leading a team. Does not shy away from constructive criticism and am extremely coachable.
Overview
2
2
years of professional experience
Work History
Jiffy Lube Tech
Travis
08.2022 - Current
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Greeted customers and answered questions about oil changes and other services.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
- Worked alone or in team-based systems to complete up to 70 oil changes each day.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Suggested additional services to customers in order to meet upsell goals.
- Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
- Checked fluids, tires, brakes, and other systems as part of 30-point inspection.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Sales Associate
Harley Davidson
05.2023 - 08.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained customer relationships after sales to bring in friends and family.
Produce Stocker
Farmer Joes
01.2022 - 05.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
High School Diploma -
Homeschool-Libertas Academy
Oakland, CA06.2022
Skills
- Aftermarket Component Installation
- Computerized Diagnostics
- Specification Reading
- Opening and Closing Procedures
- Monthly Inventory
- Written and Oral Communications
- Memorization and Recall Aptitude
- Meeting Sales Goals
- Building Customer Loyalty
- Item Ticketing and Pricing
- Motorcycle Sales
Timeline
Sales Associate
Harley Davidson
05.2023 - 08.2023
Jiffy Lube Tech
Travis
08.2022 - Current
Produce Stocker
Farmer Joes
01.2022 - 05.2022
High School Diploma -
Homeschool-Libertas Academy
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