Molisia Young
Detroit,MI
Summary
Dedicated and compassionate social work professional with over a decade of experience supporting individuals with mental health and developmental needs, including 11 years at Gesher Human Services (formerly Kadima Mental Health Services). Skilled in building trusting relationships, crisis intervention, and designing engaging, person-centered programming. Recognized as Employee of the Year for enhancing client outcomes through communication, creativity, and collaboration. Passionate about fostering inclusive learning environments and now seeking to apply my expertise in a special education setting to support students’ emotional, behavioral, and academic growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clubhouse Unit Coordinator
Gesher Human Services
03.2014 - Current
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Supported clubhouse members goals by working side-by-side with each member in a positive, inclusive, stigma-free, work-ordered environment for all persons served
- Work with members and staff to plan, prepare and serve meals, stock, organize and maintain the kitchen, and coordinate member participation.
- Promote wellness and fitness for the physical and emotional health of members by offering related activities, meals, etc.
- Coordinate with members on gardening and hydroponic projects
- Work with social, civic and local organizations to develop partnerships that utilize member volunteers both in the community and for projects on site at the Clubhouse.
- Work with community organizations to support the advancement and development of the Clubhouse
- 2023 Clubhouse International Comprehensive 2- week Training Certification; traveled to Greensville South Carolina with clubhouse member to advance the mission of the organization and clubhouse program
- 2024 Gesher Human Services Employee of the Year
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
Direct Care Professional
Kadima Mental Health Services
03.2014 - 01.2016
- Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Maximized client satisfaction by promptly addressing concerns or requests from families regarding their loved one''s care plan or overall experience in our program.
Activity Center Assistant
Kadima Mental Health Services
01.2016 - 02.2017
- Collaborated with others to support student independence, empowerment and learning.
- Participated in ongoing professional development activities to remain current on industry trends, best practices, and emerging technologies relevant to the role of a Center Assistant.
- Assisted in the planning and execution of events, resulting in successful experiences for attendees.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Hosted Flint water drive; over nine-thousand bottles of water was collected and delivered to Flint Michigan
Activities Coordinator
Kadima Mental Health Services
03.2014 - 02.2020
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Maintained and ordered supplies for activities.
- Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
- Assisted management in developing new programs for improved resident satisfaction and overall wellbeing.
- Developed strong relationships with community partners, expanding available resources for program offerings.
- Promoted physical wellness through the implementation of group exercise classes tailored to various ability levels.
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
- Facilitated communication between participants and their families, ensuring consistent updates on involvement levels and achievements within the program.
Team Supervisor
Tim Hortons/Coldstone Creamery
04.2008 - 03.2014
- Worked in a fast paced environment while giving friendly and efficient customer service
- Directed team members effectively.
- Oversaw stock levels and coordinated shipments.
- Acquired skills in hospitality management.
- Ensured compliance with food safety regulations.
- Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
Education
Associate of Applied Science - Mental Health/ Pre- Social Work
Oakland Community College
Bloomfield Hills, MI05-2025
Continuing Education Program - Extension Master Gardener
Michigan State University
Lansing02-2024
No Degree - Medical Assistant Diploma
Everest Institute
Southfield, MI06-2008
Skills
- Strong communication skills
- Proficient in document and presentation software
- Certified in CPR/AED
- Compliant with company trainings
- Trained in crisis prevention and intervention strategies
- Multitasking Abilities
- Fostering collaborative partnerships
- Motivational skills
- Health education facilitation
- Critical thinking
- Understanding of HIPAA standards
- Coaching and guidance
- Case management
Accomplishments
- Kadima Mental Health Services Employee of the Year Awardee 2016
- Gesher Human Services Employee of the Year Awardee 2024
- Oakland Community College Outstanding Student Awardee 2024/2025 school year
- Clubhouse International Clubhouse start-up training- Salt Lake City, Utah 2019
- Clubhouse International Comprehensive 2-week Clubhouse Training- Greensville, South Carolina 2023
- Professional Food Safety Manager Certification- expires September 2026
- Developed recycling program for Clubhouse members; taught members benefits of recycling and renewing recycled items for meaningful uses like gardening, crafts, cooking, etc.
Volunteer Initiatives
- Life Remodeled Neighborhood Project 2023
- Life Remodeled Neighborhood Project 2024
- Planned, executed, and delivered 9000 bottles of water to Flint residents
- Michigan State University Extension Master Gardener Volunteer
- Habitat for Humanity Detroit
Affiliations
- Michigan State University Extension Volunteer/ Smart Gardener (Wayne County)
Certification
- Professional Food Safety Manager Training - September 2021 through September 2026
- Safety Care Crisis and Intervention Training
- Michigan State University Extension Master Gardener Volunteer 2023
- Clubhouse International Comprehensive Training 2023
Timeline
Activity Center Assistant
Kadima Mental Health Services
01.2016 - 02.2017
Clubhouse Unit Coordinator
Gesher Human Services
03.2014 - Current
Direct Care Professional
Kadima Mental Health Services
03.2014 - 01.2016
Activities Coordinator
Kadima Mental Health Services
03.2014 - 02.2020
Team Supervisor
Tim Hortons/Coldstone Creamery
04.2008 - 03.2014
Associate of Applied Science - Mental Health/ Pre- Social Work
Oakland Community College
Continuing Education Program - Extension Master Gardener
Michigan State University
No Degree - Medical Assistant Diploma
Everest Institute
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