Drove client satisfaction with detailed and current product knowledge
Accomplished multiple tasks in a fast-paced environment
Receives calls from customers answering questions, and addressing any concerts they have
Handled stressful situations professionally and multitasked with ease
Address customer service inquiries timely and accurate while following company standards and guidelines
Informed clients by explaining procedures, answering questions, and providing correct information
Team Member
WHOLE FOODS
10.2019 - 06.2024
Delivered superior customer service, answered questions and resolved customer complaints
Drove client satisfaction with detailed and current product knowledge
Accomplished multiple tasks in a fast-paced environment
Completed customer orders promptly
Handled stressful situations professionally and multitasked with ease
Provided every customer with comprehensive assistance upon entering the store through merchandise selection and completion of purchases to have customer satisfaction and maximize sales
Membership Sales
AAA Northeast
06.2024 - Current
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Successfully transitioned existing customers onto more suitable memberships plans when necessary.
Organized and executed promotional events to raise awareness and attract new members, significantly boosting sign-ups.
Infant Teacher
MUNCHKIN LAND
04.2019 - 05.2020
Dedicated and responsive Preschool class leader well demonstrating skills and connecting with students and parents
Able to boost the students' learning and social development with hands-on activities and play-based strategies
Monitored and proper diaper changes to promote a safe and healthy environment to the inference in our care
Focus on supporting the children with care and compassion for providing safe and proper care to the infants
Proper maintenance to ensure all areas were sanitized to promote a healthy and safe environment for all staff and infants
Followed all state guidelines
Job ended due to covid-19 pandemic
Dietary Aide
SAINT ELIZABETH HOME - SKILLED & NURSING REHABILITATION CENTER
12.2014 - 06.2016
Prepared and served nutritious meals and snacks to patients, staff and Visitors
Monitored food distribution ensuring that meals were delivered to the correct response and those guidelines such as those for special diets were followed
Maintained high standards of customer services during high volume, fast paced operations while working as a team to ensure resident needs were fulfilled while all state guidelines were being met
Provided in-depth training to new employees in preparation and customer facing roles to promote great customer services and strong team performance
Education
General Studies -
COMMUNITY COLLEGE OF RI
Warwick, RI
02.2025
High School Diploma -
TOLLGATE HIGH SCHOOL
Warwick, RI
01.2019
Skills
Customer Service
Time management
Attention to detail
Problem solving
Timeline
Membership Sales
AAA Northeast
06.2024 - Current
Lexus Guest Experience Representative
AAA Northeast
08.2023 - 06.2024
Team Member
WHOLE FOODS
10.2019 - 06.2024
Infant Teacher
MUNCHKIN LAND
04.2019 - 05.2020
Dietary Aide
SAINT ELIZABETH HOME - SKILLED & NURSING REHABILITATION CENTER