Mollie Cook-Coltrain

Gingerbread bakery, server 2 years

At the Gingerbread Bakery, I further developed my communication skills and learned the importance of attention to detail.

Serving customers in a fast-paced environment required me to be efficient, accurate, and friendly. I learned to take orders, handle payments, and provide information about the bakery's products with confidence. This role also taught me the importance of teamwork, as I worked closely with my colleagues to ensure that every customer left with a smile. These experiences have reinforced my belief in the power of positive interactions and the importance of creating memorable experiences for others.

• Hostess, 1 year
• My work experience at Shep's Grill provided valuable lessons in customer service and operational efficiency. As a hostess, I was responsible for managing customer flow, ensuring that guests were seated promptly and comfortably. This role taught me the importance of creating a welcoming environment and honed my ability to handle stressful situations with grace and professionalism. I learned to anticipate customer needs and work collaboratively with the kitchen and waitstaff to ensure a seamless dining experience.