Mollie Mattingly
Owensboro,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Team Member
Arby's
Owensboro, KY
07.2023 - Current
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Trained new team members using approved training materials and information.
ToGo Specialist
Applebee's Grill + Bar
Owensboro, KY
12.2022 - 07.2024
- Greeted customers in a friendly manner and took orders for to-go items.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
Community Receptionist
Eastern Kentucky University
Richmond, KY
08.2022 - 12.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Education
BBA - Finance
Eastern Kentucky University
Richmond, KY05-2025
Skills
- Complaint resolution
- Workplace Safety
- Cash Handling
- Customer Service
- Teamwork and Collaboration
- Computer Skills
References
References available upon request.
Timeline
Team Member
Arby's
07.2023 - Current
ToGo Specialist
Applebee's Grill + Bar
12.2022 - 07.2024
Community Receptionist
Eastern Kentucky University
08.2022 - 12.2022
BBA - Finance
Eastern Kentucky University
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