Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Mollie Wright

Lexington,KY

Summary

Top performing highly disciplined Territory Sales Manager with 9 years of progressive experience. Innovative and self-driven tendencies have forged a path to several promotions internally from the starting position of Customer Service and Sales Support Specialist to current role as Territory Manager. Strong sales techniques to identify customer needs, sell products and exceed sales targets. Seeking a position where I can utilize my extensive experience working in a competitive market space, leverage existing relationships, and the opportunity to solve complex problems with a strong analytical mindset.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Livestock Territory Manager – Regional Distribution Northeast

Neogen
06.2020 - Current
  • Maintains northeast territory covering 15 states in the US, with additional key accounts in Iowa, Kansas, and North Carolina.
  • Directed distribution strategies for major regional accounts.
  • Promotes the use of and sells Neogen products to the distribution channel, including two-step distributors, catalogs, mass retailers, and independent dealers.
  • Focuses on face-to-face conversations with customers and prospects in the field, informing them of new and existing services and products, detailing features and benefits, monitoring customer satisfaction, resolving customer problems and concerns, monitoring competitive position, and project management.
  • Develops formal sales plans of action, with strategies to penetrate new markets and gain new market share monthly.
  • Quotes prices and helps customers at all levels find solutions for their needs.
  • Works with the key account sales team to develop and execute marketing plans.
  • Represents the company at industry trade shows and meetings to promote Neogen, launch new products, and provide educational talks.
  • Participates in the annual budgeting process.
  • Conducts customer training in person and on Teams.
  • Supports the efforts of distribution sales representatives by riding with reps and tele-sales to detail products and programs.
  • Promotes monthly specials and executes marketing programs.
  • Maintains a database of key accounts, distributor representatives, dealers, and farm-level customers.
  • Achieved and exceeded 100% of the budget for three consecutive fiscal years.
  • Designed Neogen’s first distributor video advertising for the companion animal product launch in FY23.
  • Spearheaded project collaboration with marketing and product managers; implemented processes to create channels for distributing video advertising within the Livestock Division; set a precedent as the first to develop this area of marketing for the company.
  • Manages, maintains, and expands $5.9 million in annual business.

International Territory Manager – North America

Neogen
08.2017 - 06.2020
  • Managed multiple territories, focused on promoting the dairy product line to dairy dealers, covering Canada and the continental United States.
  • Responsibilities include, but are not limited to, updating price lists with current exchange rates monthly or quarterly.
  • Managing Canadian distributor partnerships and working with those distributors to promote products and services.
  • Distribution representatives ride to support programs in dealer stores, as well as large integrators on farms.
  • Documenting rep rides, farm calls, phone calls, and in-person meetings in designated platforms.
  • Maintaining the dealer and distributor database in the CRM.
  • Responsible for communicating changes in tariffs on products to distribution, as well as customer service.
  • Communicating paperwork for each shipment to customs, and third-party logistics partners for dealers and distributors.
  • Distribution partners focusing on promoting Neogen products with Canadian registrations.
  • Working with regulatory teams to identify products to seek registrations on.
  • Managing the pipeline of key products for registration, as well as associated costs, potential sales in the first year, and ROI.
  • Maintain manufacturing protocols for key accounts' private label products.
  • Collaborated on product management for new private-label custom solutions for distribution.
  • Strategized taking market share, and driving new sales pipelines.
  • Distributor meetings, dealer meetings, calls, and rep rides are documented to meet monthly requirements in the CRM.
  • Represented the company at industry shows, dealer open houses, and industry seminars.
  • Weekly meeting with management to discuss pipeline progress, internal and external challenges, and to provide updates on sales' gains and losses.

Customer Service and Sales Support Specialist

Neogen
08.2016 - 08.2017
  • Responsibilities included taking phone orders, entering customer complaint cases, issuing credits, reporting defectives to quality control, and fielding product questions from end users, dealers, and distributors.
  • Further supporting outside sales reps by performing order entry for key accounts and salespersons.
  • Providing tracking, invoices, and updating customer portals with backorder information.
  • Active collaborator, supporting other CSRs as time allows.

Education

Bachelor of Science - Agribusiness

Eastern Kentucky University
Richmond, KY
05.2016

Associate of Science - Animal Science with Production Animal Focus

Eastern Kentucky University
Richmond, KY
05-2016

Skills

  • Power BI
  • Microsoft CRM Dynamics
  • Large Account Management
  • Project Management
  • Time Management
  • Conflict Management
  • CMS Case Management System
  • Data analytics
  • Prophix
  • WorkFront
  • Seismic
  • Excellent negotiation skills
  • Training
  • Teams
  • Word proficient
  • PowerPoint
  • Excellent customer service
  • Problem solving
  • Lead generation
  • Results-Driven Oriented
  • Outstanding communication skills
  • Leaders Eat Last mentality

Awards

  • Livestock Division Most Valuable Player, Neogen, 06/01/24
  • Presidents Club Recipient, Neogen, 07/01/23
  • 100% Club Recipient, Neogen, 06/01/22
  • Outstanding Student Service Award, EKU, 10/01/16

Certification

  • AMA Large Account Management Certified, American Management Association, 02/01/23
  • SPIN Selling Certification (Situation Problem Implication Need-Payoff), Huthwaite International, 06/01/21
  • Action Selling Certification, Action Selling, 10/01/18

Timeline

Livestock Territory Manager – Regional Distribution Northeast

Neogen
06.2020 - Current

International Territory Manager – North America

Neogen
08.2017 - 06.2020

Customer Service and Sales Support Specialist

Neogen
08.2016 - 08.2017

Bachelor of Science - Agribusiness

Eastern Kentucky University

Associate of Science - Animal Science with Production Animal Focus

Eastern Kentucky University
Mollie Wright