Enthusiastic team player with experience in customer service and child development. Skilled in time management and problem-solving, driving positive outcomes and enriching experiences for clients and children.
Overview
8
8
years of professional experience
Work History
Waitress
WaterStreet Winery and Brewing Co.
Marine City, MI
05.2025 - Current
Solicited guest feedback on drinks served, promptly addressed concerns, and ensured timely refills and additional item requests.
Recommended beverages to guests based on flavor preferences, enhancing overall dining experience.
Displayed polite and professional demeanor to patrons, fostering a welcoming atmosphere that encouraged inquiries and order placements.
Barista/Cashier
T.A.P. Cafe
Saint Clair, MI
06.2025 - 05.2026
Trained new baristas on drink preparation and customer service to ensure high-quality service.
Engaged with regular customers to strengthen relationships and improve overall experience.
Maintained cleanliness, organization, and sanitation of stations to uphold cafe standards.
Babysitter
Beth Hanna
East China , MI
06.2018 - 08.2024
Coordinated daily enrichment activities at a local community center, engaging children in crafts, painting, science experiments, and nature walks.
Maintained safety during activities and guided children in managing challenging emotions.
Fostered positive behaviors such as patience, kindness, and respect among family, teachers, and peers.