Molly Becker
Holland,MI
Summary
Referral Specialist with proven expertise at Holland Hospital in streamlining referral processes and enhancing patient care coordination. Skilled in insurance verification and appointment scheduling, I effectively managed high-volume requests while building strong relationships with service providers. Committed to maintaining data integrity and delivering exceptional customer service in a fast-paced healthcare environment.
Overview
9
9
years of professional experience
Work History
Referral Specialist
Holland Hospital
602 Michigan
04.2016 - Current
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
- Verified insurance benefits and eligibility for Sleep Lab procedures before referring clients.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Scheduled appointments with specialists on behalf of clients.
- Built professional relationships with service providers.
- Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Education
Dental Assistant -
Olympia Career Training
Grand Rapids, MI01-2001
Skills
- Insurance verification
- Data entry proficiency
- Pre-authorizations
- Medical terminology
- Appointment scheduling
- Follow-up skills
- Healthcare industry
- HIPAA regulations
- Patient scheduling
- Medical scheduling
- Patient records oversight
- Customer service
Timeline
Referral Specialist
Holland Hospital
04.2016 - Current
Dental Assistant -
Olympia Career Training