Summary
Overview
Work History
Education
Skills
Timeline
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Molly Becker

Holland,MI

Summary

Referral Specialist with proven expertise at Holland Hospital in streamlining referral processes and enhancing patient care coordination. Skilled in insurance verification and appointment scheduling, I effectively managed high-volume requests while building strong relationships with service providers. Committed to maintaining data integrity and delivering exceptional customer service in a fast-paced healthcare environment.

Overview

9
9
years of professional experience

Work History

Referral Specialist

Holland Hospital
04.2016 - Current
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
  • Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
  • Verified insurance benefits and eligibility for Sleep Lab procedures before referring clients.
  • Coordinated with medical staff and patients to find cost-effective options for services.
  • Scheduled appointments with specialists on behalf of clients.
  • Built professional relationships with service providers.
  • Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.

Education

Dental Assistant -

Olympia Career Training
Grand Rapids, MI
01-2001

Skills

  • Insurance verification
  • Data entry proficiency
  • Pre-authorizations
  • Medical terminology
  • Appointment scheduling
  • Follow-up skills
  • Healthcare industry
  • HIPAA regulations
  • Patient scheduling
  • Medical scheduling
  • Patient records oversight
  • Customer service

Timeline

Referral Specialist

Holland Hospital
04.2016 - Current

Dental Assistant -

Olympia Career Training

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Molly Becker