I am committed to teamwork and adaptable to all dynamic office environments. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
18
18
years of professional experience
Work History
Cross Trained Dental/Office Assistant
Dr. Edward Moody II & III DDS
Rayne
03.2014 - Current
Routinely arrived to work early to greet patients and start on time.
Confirm patients’ appointments daily and check insurances and claim statuses.
Politely answer phone calls and troubleshoot patient issues.
Data entry-Filing and Typing confidentiality information.
Collecting payments by cash, checks or credit card correctly for proper balancing.
Printing monthly statements and prepare them to be mailed out.
File patients charts alphabetically order, Call in any important medication.
Scanning, emailing, faxing, copying all important daily paperwork.
Assistant both Dr’s. with four handed dentistry. (EX. Restorations, Extractions, Crowns, Cleanings.)
Cleaned and sterilized all rooms and equipment.
Warmly greeted patients to the procedure rooms, gathered patient history data for dentist.
Routinely took digital images using XDR software.
Office Assistant/Secretary
Michael’s Pest Control
Rayne
02.2018 - 02.2020
Organized all documents into the correct records management system.
Manage accounts payable and receivable with the correct account holder’s name.
Screened and sorted incoming mail, faxes, and deliveries.
Routinely entered new customers into our data base or updated existed customers using the correct codes.
Updated customers invoice payments daily.
Used Microsoft office to type all the commercial contract bids.
Routed all pest control jobs to the correct location.
Managed all employee’s payroll.
Maintained excellent customer care.
Collected payments by cash, check, or credit card and made deposits.
Printed monthly statements and prepared them to be mailed out.
Receptionist
Saturn of Lafayette
Lafayette
03.2008 - 03.2009
Managed a nine-line switch phone line and routed to the appropriate personnel.
Correctly organized all paperwork.
Took messages and delivered them in a timely manner.
Arrange all incoming and going mail.
Prep dealer packets for the managers.
Assisted customers in the lobby.
Responsible for all signatures for all delivered license plates.
Made sure the Lobby was well organized and always clean.
Routinely made coffee and popcorn for the lobby.
Education
Certified Dental Assistant -
Unitech Training Academy
Lafayette, LA
01-2011
High School Diploma -
Crowley High School
Crowley, LA
05-2010
Skills
Extremely organized, Well attention to detail
Ability to type swiftly and accurately (40 words a minute)
Basic knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, Excel)
Highly reliable with the ability to maintain regular attendance and punctuality
Lead Intake Specialist (Cross-Trained in Dental Intake) at Neighborhood Medical CenterLead Intake Specialist (Cross-Trained in Dental Intake) at Neighborhood Medical Center