Summary
Work History
Education
Skills
Certification
Affiliations
Languages
Future Career Outlook
References
Timeline
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Molly Boynton

Molly Boynton

Philadelphia,PA

Summary

Head Hostess with proven track record in enhancing guest satisfaction and operational efficiency. Expertise in managing reservations, coordinating team efforts, and delivering exceptional service. Strong communication and problem-solving skills contribute to seamless dining experiences and effective restaurant operations.

Certified Phlebotomy Technician with a proven ability to perform venipuncture and specimen handling efficiently. Demonstrated expertise in patient preparation and maintaining safety standards during procedures. Effective communicator and adept problem solver, enhancing patient interactions, and ensuring rapid resolution of concerns.

Work History

Food Service Worker

Opah Seafood Grill
Aliso Viejo, California
10.2023 - 08.2024
  • Ensured a welcoming atmosphere for guests through attentive greeting and seating practices.
  • Enhanced seating efficiency by managing reservation systems effectively.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Provided timely reservation updates to guests via mobile communication and in-person discussions.
  • Responded to phone inquiries concerning reservations, takeout orders, and service-related questions.
  • Supported kitchen staff in achieving accurate order fulfillment while preparing take-out orders for quick pickups.
  • Processed payments accurately and efficiently using POS system.
  • Assisted with seating arrangements for large groups and special occasions.
  • Trained new hostesses on essential operational procedures and customer service standards.
  • Maintained cleanliness of host stand area while assisting serving staff with guest needs.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Phlebotomy Technician Training and Certification

Phlebotomy Training Specialists | Phlebotomy Certification
Mission Viejo, California
06.2023 - 07.2023
  • Utilized various collection techniques and equipment to obtain blood samples for testing and transfusion.
  • Conducted patient interviews and verified medical records to confirm test requisitions.
  • Centrifuged blood specimens to separate cells and serum, enhancing sample quality.
  • Adhered to healthcare regulations including HIPAA and OSHA standards at all times.
  • Located suitable veins for puncture using sterilized needles and vials to ensure safety.
  • Participated in continuing education courses to enhance phlebotomy skills and techniques.
  • Followed safety protocols while managing hazardous materials, including bio-hazardous waste.
  • Achieved NHA Phlebotomy Technician (CPT) Certification, demonstrating expertise in the field.

Education

Didactic Training And Certification - Phlebotomy

Phlebotomy Training Specialists
Mission Viejo
07-2023

High School Diploma -

Aliso Niguel High School
Aliso Viejo, CA
06-2021

Bachelor of Science - Psychology

Drexel University
Philadelphia, PA

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Relationship building
  • Problem solving
  • Time management
  • Interpersonal skills
  • Cultural awareness
  • Ethics and integrity
  • Mental health knowledge
  • Phlebotomy certification
  • Valid Driver's license
  • Valid Passport and Passport ID

Certification

  • NHA Phlebotomy Technician Certification

Affiliations

  • Visiting Museums and Cultural Events
  • Engaging in campus life and extracurricular activities at Drexel University
  • Psychological Research
  • Attending live music performances
  • Reading multiple forms of literature
  • Following and analyzing professional sports

Languages

English
Native/ Bilingual

Future Career Outlook

Current Drexel University student pursuing a B.S. in Psychology with a complementary minor in Criminal Justice. Motivated to pursue a career in Forensic Psychology, with a strong commitment to applying psychological principles within the legal and criminal justice systems. Interested in roles that integrate behavioral science with investigative, legal, or correctional processes. Long-term goals include contributing to criminal profiling, competency assessments, rehabilitation strategies, and policy development through research and applied psychological practice. Eager to continue developing expertise through graduate study and hands-on experience in psychology, forensic, and legal settings.

References

References available upon request.

Timeline

Food Service Worker

Opah Seafood Grill
10.2023 - 08.2024

Phlebotomy Technician Training and Certification

Phlebotomy Training Specialists | Phlebotomy Certification
06.2023 - 07.2023

Didactic Training And Certification - Phlebotomy

Phlebotomy Training Specialists

High School Diploma -

Aliso Niguel High School

Bachelor of Science - Psychology

Drexel University