Molly Brackin
Dallas
Summary
Experienced operations professional with a proven track record of supporting executives, managing firm operations, and delivering exceptional client service. Skilled in optimizing workflows, overseeing strategic initiatives, and cultivating strong relationships with clients, vendors, and team members. Recognized for maintaining confidentiality, meticulous attention to detail, and proactive approach to problem-solving. Eager to bring expertise to a dynamic advisory firm focused on making a positive impact through service excellence.
Overview
5
5
years of professional experience
Work History
Project Coordinator (Georgia Aquarium Project)
01.2021
- Led a restoration team, managing scheduling, communication, and training in accordance with project and facility standards.
- Ensured high-quality work and adherence to operational deadlines for external stakeholders.
Operations Manager
Conference Catalysts, LLC
01.2023 - 06.2025
- Served as the primary liaison and operations lead for an international client with 20,000+ members, managing governance support, financial reporting, and strategic planning.
- Provided executive support to client leadership, including calendar management, meeting logistics, travel coordination, and documentation preparation.
- Oversaw day-to-day operations and internal workflows, improving efficiency and visibility across client programs and communications.
- Coordinated large-scale virtual and in-person events, managing contracts, vendors, travel arrangements, and on-site operations.
- Maintained accurate client records, CRM data, and follow-up tracking, ensuring smooth onboarding, service delivery, and document compliance.
- Contributed to internal initiatives such as onboarding, project management, and SOP documentation for team-wide operational consistency.
Assistant Operations Manager
11.2021 - 12.2022
- Supported the Senior Operations Manager and mid-level client committees through scheduling, minute-taking, document distribution, and CRM updates.
- Managed client email communications and social media platforms, enhancing outreach and engagement.
- Executed administrative and committee-level projects in collaboration with client leadership and internal departments.
Marketing & Project Manager
Dermaglove
06.2020 - 09.2020
- Oversaw back-of-house operations including inventory processing, shipment quality control, and client support.
- Conducted market research and managed digital marketing platforms to support brand development and awareness.
- Served as a client-facing liaison and assisted with partnership outreach and customer retention initiatives.
Education
Bachelor of Science - Sports Management
University of Georgia
GA12-2021
Skills
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
Timeline
Operations Manager
Conference Catalysts, LLC
01.2023 - 06.2025
Assistant Operations Manager
11.2021 - 12.2022
Project Coordinator (Georgia Aquarium Project)
01.2021
Marketing & Project Manager
Dermaglove
06.2020 - 09.2020
Bachelor of Science - Sports Management
University of Georgia
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