Molly Clark
Deer Park
Summary
Dedicated professional with strong customer service skills and proven problem resolution abilities. Committed to high service standards and customer satisfaction. Experienced manager with expertise in team leadership and inventory management. Successful in training staff, ensuring compliance with health standards, and maintaining quality assurance in product service.
Overview
3
3
years of professional experience
Work History
Manager and Cake Decorator
Baskin Robins
Spokane
02.2024 - Current
- Supervised daily operations of ice cream store and ensured compliance with health standards.
- Trained new employees on customer service protocols and operational procedures.
- Maintained inventory levels and ordered supplies to meet store demands.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Conducted regular quality checks on products to maintain high service standards.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Decorated cakes using various techniques and tools to create appealing designs.
- Maintained cleanliness and organization of the decorating area for efficient workflow.
Wedding Server and landscaper
Mont Lamm Events
Clayton
01.2023 - 04.2024
- Set up tables and chairs for wedding ceremonies and receptions.
- Served food and beverages to guests during events.
- Maintained cleanliness and organization of dining areas throughout events.
- Assisted with the coordination of event timelines and schedules.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prepared food items following standard recipes and safety guidelines.
- Operated landscaping tools and equipment for various projects.
- Maintained plant health through regular watering and fertilization.
- Assisted in creating layouts for gardens and outdoor spaces.
- Cleared debris and maintained cleanliness of work sites daily.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
Housekeeper
Apex Asphalt
Spokane
03.2023 - 12.2023
- Managed laundry services by washing, folding, and distributing linens efficiently.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed routine maintenance and repair.
Education
High School Diploma -
Homeschooled
Deer Park, WA06-2025
Skills
- Customer service
- Team leadership
- Cake decorating
- Problem resolution
- Inventory management
- Quality assurance
- Time management
- Staff training and development
- Marketing
- Staff management
- Critical thinking
- Multitasking
- Communication
Availability
- full time work
Timeline
Manager and Cake Decorator
Baskin Robins
02.2024 - Current
Housekeeper
Apex Asphalt
03.2023 - 12.2023
Wedding Server and landscaper
Mont Lamm Events
01.2023 - 04.2024
High School Diploma -
Homeschooled
Similar Profiles
Emily Santiago SalazarEmily Santiago Salazar
Cake Decorator at Baskin RobinsCake Decorator at Baskin Robins
Sam FinchSam Finch
Ice Cream Server at Baskin RobinsIce Cream Server at Baskin Robins
Nicholas RiosNicholas Rios
Ice Cream Server at Baskin RobinsIce Cream Server at Baskin Robins
Laurie NortonLaurie Norton
Elementary School Teacher at Quincy School District 172Elementary School Teacher at Quincy School District 172
Noah VargasNoah Vargas
Seasonal Lifeguard at City of Laporte Parks and RecreationSeasonal Lifeguard at City of Laporte Parks and Recreation