Years of retail finance experience
Molly Cummings
Roanoke,VA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
10
10
Years of management experience
Work History
Lead Teller
Wells Fargo
Roanoke, VA
07.2018 - 05.2023
- Managed a team of tellers and ensured proper training on all banking policies and procedures.
- Monitored daily cash levels in the vault and reconciled discrepancies.
- Provided ongoing coaching and feedback to tellers on their job performance.
- Maintained up-to-date knowledge of current bank products and services for customers' convenience.
- Developed strategies to increase sales opportunities among customers by cross-selling bank services or products.
- Identified potential fraud risks or suspicious activities within the branch's financial accounts.
Retail Manager
Versona
Roanoke, VA
07.2023 - Current
- Managed daily operations of the store, including opening and closing procedures.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Developed strategies for increasing sales and improving customer service.
- Implemented new policies and procedures to improve efficiency.
- Analyzed financial data to identify areas of improvement for profitability.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Created weekly schedules for store employees according to labor laws and budget constraints.
Special Needs Child Caregiver
Consumer Direct Care Network - AllCare
Roanoke, VA
11.2012 - Current
- Provided direct care and supervision to children with special needs in a safe and supportive environment.
- Assisted in developing individual plans for each child, tailored to their unique needs.
- Monitored children's progress and behavior on an ongoing basis and communicated any changes or concerns to parents and guardians.
- Developed positive relationships with parents and guardians by providing support and guidance regarding the best strategies for managing their child's behaviors.
- Implemented appropriate teaching methods according to IEP goals for each student.
- Collaborated closely with school personnel in order to ensure consistency across settings.
- Created a stimulating learning environment that is conducive to learning through play activities.
Education
High School Diploma -
Franklin County High School
Rocky Mount, VA06-2013
Skills
- Commercial servicing
- 10-Key Touch
- Transaction review
- Regulatory Compliance
- Product Recommendations
- Staff Management
- Employee Scheduling
- Store growth planning
- Team Training
- Business Development
Timeline
Retail Manager
Versona
07.2023 - Current
Lead Teller
Wells Fargo
07.2018 - 05.2023
Special Needs Child Caregiver
Consumer Direct Care Network - AllCare
11.2012 - Current
High School Diploma -
Franklin County High School