Molly Dessimoz
Battle Ground,WA
Summary
RECEPTIONIST/ FRONT DESK/ OFFICE ASSISTANT Dedicated and detail-oriented Front Desk Coordinator with extensive experience. Thrives in fast-paced environments. Delivers exceptional customer service. Adept at managing multi-line phone systems. Excellent interpersonal communication skills. Team player, who is eager, enthusiastic, and focused.
Overview
12
12
years of professional experience
Work History
Executive Assistant
Virutally brooks
Houston, TX
08.2023 - Current
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Brand Ambassador
MONSTER ENERGY
01.2015 - 04.2019
- Promote products on social media and in other online forums
- Generate, share, and reply to online reviews
- Work trade shows as a company spokesperson
- Network with potential customers and partners
- Assist in organizing marketing events
- Track and generate reports on competitors’ marketing activities.
Receptionist
PRO CALIBER MOTORSPORT
01.2017
- Answered multi-line phone system
- Received payments in cash, credit, and personal checks, balancing cash draws at end of shift
- Issued receipts, refunds, credits and change due to customers
- Maintained clean and orderly check out areas
- Assisted customers when in need, answering inquiries and resolving complaints
- Returned and restocked items.
Receptionist
LA FITNESS
01.2014
- Answered calls on a multi-line phone system
- Accepted deliveries from vendors
- Scheduled appointments with prospective members
- Delivered customer service.
Cashier
WILCO FARM STORE
01.2013
- Received payments in cash, credit, and personal checks, balancing cash drawers at end of shift
- Issued receipts, refunds, credits and change due to customers
- Maintained clean and orderly check out areas
- Assisted customers when in need, answering inquiries and resolving complaints
- Returned and restocked items.
THE QUARRY
01.2012
- Server
- Served meals to elderly residents in senior care home
- Washed and folded laundry
- Assisted in the center kitchen, washing dishes.
Personal Assistant
REAL LIVING REAL ESTATE GROUP
07.2014 - 07.2016
- Answered calls on a multi-line phone system
- Sent offers to buyers and sellers
- Designed flyers advertising listings
- De-staged listed houses.
Education
HS Diploma - undefined
Dental, Skills Center, Summit View High School Battle Ground
Skills
PromotionsCustomer ServiceData Entry
Timeline
Executive Assistant
Virutally brooks
08.2023 - Current
Receptionist
PRO CALIBER MOTORSPORT
01.2017
Brand Ambassador
MONSTER ENERGY
01.2015 - 04.2019
Personal Assistant
REAL LIVING REAL ESTATE GROUP
07.2014 - 07.2016
Receptionist
LA FITNESS
01.2014
Cashier
WILCO FARM STORE
01.2013
THE QUARRY
01.2012
HS Diploma - undefined
Dental, Skills Center, Summit View High School Battle Ground