Sharon Butler
Brentwood,MD
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
30
30
years of professional experience
Work History
Administrative Assistant
Library of Congress
Washington, DC
10.2005 - 06.2023
- Worked in a Government Contracts Office.
- Coordinated scheduling and travel arrangements for executives, ensuring efficient time management.
- Managed correspondence, prioritizing urgent communications to enhance workflow efficiency.
- Developed and maintained filing systems to streamline document retrieval processes.
- Assisted in preparing reports and presentations, contributing to informed decision-making.
- Implemented office organization strategies, improving overall productivity and reducing clutter.
- Monitored inventory supplies, ensuring availability of essential office materials for uninterrupted operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Conducted research for project proposals, compiling information that supported winning bids.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to vendors and customers.
Office Support Assistant
Library of Congress
Washington, DC
05.1996 - 10.2005
- Managed office supplies inventory, ensuring timely availability for staff operations.
- Coordinated scheduling and calendar management for executive team, enhancing meeting efficiency.
- Developed and implemented filing systems, increasing document retrieval speed by 30%.
- Streamlined data entry processes, reducing errors and improving overall accuracy of records.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Generated reports and typed letters in Microsoft Word and Excel
- Enhanced office efficiency by organizing and maintaining filing systems, both physical and digital.
- Prepared professional correspondence for internal and external communication purposes using proper formatting guidelines.
- Assisted in the preparation of reports and presentations, ensuring accuracy and professionalism.
- Managed incoming phone calls professionally, directing callers to appropriate departments or handling inquiries as needed.
- Assisted in the development of training materials for new staff members, promoting consistency across the department.
- Handled mail distribution tasks efficiently, ensuring timely delivery of important documents to appropriate recipients.
- Coordinated schedules and appointments for executives, optimizing time management strategies.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Proofread and edited documents for accuracy and grammar.
Editorial Assistant
Library of Congress
Washington, DC
10.1993 - 05.1996
- Proofread manuscripts and other forms of copy for general grammatical correctness.
- Improved communication between departments by serving as a liaison between editorial staff and other teams within the organization.
- Handled administrative tasks such as invoicing freelancers or managing contracts while maintaining an organized filing system.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Edited and reviewed content for grammar, spelling and punctuation.
- Edited and revised wide array of content for accuracy, clarity and consistency.
Human Resources Assistant
Library of Congress
Washington , DC
04.1993 - 10.1993
- Coordinated recruitment processes, including scheduling interviews and communicating with candidates.
- Maintained employee records and ensured compliance with HR policies and procedures.
- Assisted in onboarding new employees, and providing orientation materials.
- Supported payroll processing by verifying timecards and resolving discrepancies efficiently.
- Processed employee paperwork and maintained accurate personnel records.
- Managed benefits enrollment and addressed employee inquiries regarding policies and procedures.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
- Delivered friendly assistance with new hires throughout hiring process.
- Posted job descriptions on boards for vacant jobs.
- Set on job panels taking notes in order to process new positions.
Education
High School Diploma -
Northwestern Senior High
Hyattsville, MD06-1981
Skills
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
omer service
- File organization
- Microsoft outlook
- Computer proficiency
- Customer relations
- Strong problem solver
- Scheduling and calendar management
- Records management systems
Languages
English (Fluent)
Hobbies and Interests
Skating, Dancing, Cruising, Painting, Reading
Timeline
Administrative Assistant
Library of Congress
10.2005 - 06.2023
Office Support Assistant
Library of Congress
05.1996 - 10.2005
Editorial Assistant
Library of Congress
10.1993 - 05.1996
Human Resources Assistant
Library of Congress
04.1993 - 10.1993
High School Diploma -
Northwestern Senior High