Molly Donnelly
Chalfont,PA
Summary
Reliable and quick-learning Barista with a passion for delivering exceptional customer experiences. Known for being a proactive team player, consistently collaborating with colleagues to ensure smooth operations and a positive work environment. Strong communication skills, developed through engaging with diverse customers and team members, allow me to resolve issues effectively and maintain customer satisfaction. Skilled in balancing individual responsibilities with team dynamics, ensuring that both customer needs and team goals are met efficiently.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Doylestown, PA
03.2024 - Current
- Delivered excellent customer service by greeting customers, taking accurate orders, and ensuring a welcoming environment.
- Prepared a wide range of specialty coffee beverages, such as lattes, cappuccinos, and macchiatos, with attention to detail and customer preferences.
- Handled cash transactions efficiently and accurately, ensuring smooth and error-free payment processes.
- Maintained a clean and organized workspace, contributing to a positive customer experience and adherence to hygiene standards.
- Restocked supplies and ingredients to ensure seamless service during busy hours.
- Assisted in training new team members on beverage preparation and cash register operations, promoting team efficiency and cohesion.
Ice Skating Coach
Revolution Ice Gardens
Warminster, Pennsylvania
01.2022 - Current
- Developed and led engaging group lessons for children, focusing on improving fundamental skating techniques in a fun and supportive environment.
- Created age-appropriate drills and activities to help young skaters build confidence and teamwork, while enhancing their technical skills.
- Monitored group progress and provided constructive feedback to help students improve, while maintaining a positive and encouraging atmosphere.
- Worked closely with parents to communicate lesson goals and the progress of their children, ensuring a strong partnership in their development.
- Fostered a collaborative and motivating environment where children could enjoy learning while building discipline and sportsmanship.
Education
Bachelor of Science - Computer And Information Sciences
University of Pittsburgh
Pittsburgh, PA01-2024
High School Diploma -
Central Bucks High School
06.2022
Bachelor of Science - Information Technology
Arizona State University
Tempe, AZSkills
- Cash Handling & POS Systems Management
- Beverage Preparation & Workflow Optimization
- Team Collaboration & Leadership
- Rapid Learning & Adaptability to New Technologies
- Data Analysis & Progress Tracking
- Technical Instruction & Problem-Solving
- User Engagement & Support
Global Career Accelerator
Enrolled in a career-accelerator program focused on coding for data, earning certifications in SQL and Python. Gained hands-on experience in data wrangling, analysis, and visualization through real world problems faced by big companies. Developed intercultural and emotional intelligence communication skills, enhancing teamwork in professional settings.
Timeline
Barista
Starbucks
03.2024 - Current
Ice Skating Coach
Revolution Ice Gardens
01.2022 - Current
Bachelor of Science - Computer And Information Sciences
University of Pittsburgh
High School Diploma -
Central Bucks High School
Bachelor of Science - Information Technology
Arizona State University
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