Molly Hornkohl
Tucson,AZ
Summary
Effective communicator with a steady approach to addressing challenges and routine needs. Quick learner with adaptability in fast-paced environments. Academic background in Communication and Criminology, combined with active participation in the UA Criminal Justice Association and customer-facing roles, provides a strong foundation in understanding human behavior, delivering excellent service, and navigating complex situations. Detail-oriented and committed to integrity in all tasks.
Overview
5
5
years of professional experience
Work History
Bulk Department Clerk (Part-Time)
Sprouts Farmers Market Inc.
Tucson, Arizona
12.2024 - Current
- Delivered knowledgeable customer service by addressing product inquiries and managing special orders.
- Maintained bulk bins through effective handling, sanitation, and organization practices.
- Stocked prepackaged merchandise during load days while tracking and removing items nearing expiration.
- Assisted with inventory using Zebra scanning tools, and submitted data for corporate review.
- Cleaned, organized, and maintained bulk bins, scoops, utensils, and sales floor displays.
- Reorganized and replaced end caps and product displays using store schematics to ensure corporate-approved merchandising.
- Supported overall department efficiency.
Meat Department Clerk (Part-Time)
Sprouts Farmers Market Inc.
Tucson, Arizona
10.2023 - Current
- Cut, prepared, and maintained fresh meat and seafood products, ensuring organized, clean, and safe service cases.
- Prepared specialty items such as burgers, meal kits, kabobs, and vegetable components.
- Delivered exceptional customer service by answering questions, providing cooking and grilling recommendations, filling special orders, and building rapport with regular customers.
- Handled customer service calls and resolved concerns with efficiency.
- Performed closing duties, including full sanitation of workspaces, equipment, butcher blocks, service cases, floors, and utensils.
- Organized back-of-house operations: stocking materials, rotating products, and preparing next-day items.
Sales Associate (Part-Time)
TJX Companies, TJmaxx
Stroudsburg, Pennsylvania
08.2020 - 07.2021
- Cashiered and processed returns, exchanges, and payments while delivering friendly, efficient service.
- Promoted the TJX Rewards Credit Card to customers.
- Ran merchandise to departments, and maintained product organization across the sales floor.
- Unboxed and processed truck shipments, including tagging, hanging, and security-tagging apparel.
- Assisted in fitting rooms with price checks, merchandise transfers, and returns to maintain store efficiency and cleanliness.
Education
Bachelor of Arts - Social And Behavioral Sciences
University of Arizona
Tucson, AZ05-2026
Skills
- Customer service and conflict resolution
- Communication and interpersonal skills
- Time management and multitasking
- Product preparation and safety procedures
- Inventory management and stocking
- Sanitation and food safety compliance
- Cash handling and POS systems
- Quick learning and adaptability
- Team collaboration
Timeline
Bulk Department Clerk (Part-Time)
Sprouts Farmers Market Inc.
12.2024 - Current
Meat Department Clerk (Part-Time)
Sprouts Farmers Market Inc.
10.2023 - Current
Sales Associate (Part-Time)
TJX Companies, TJmaxx
08.2020 - 07.2021
Bachelor of Arts - Social And Behavioral Sciences
University of Arizona