Molly Hough

Unboxing new shipment, shipping product, fulfilling orders, checking customers out, communication with event customers, answering phones, helping with social media and online shopping, and updating spreadsheets.

• Built relationships with customers to encourage repeat business.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Answered customer questions about sizing, accessories, and merchandise care.
• Prepared merchandise for sales floor by pricing or tagging.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Promoted a culture of respect and empathy within classrooms by modeling effective communication skills during group discussions around sensitive subject matter.
• Partnered with parents and guardians to reinforce prevention messages at home, fostering a unified approach to creating safer communities for youth.
• Conducted ongoing research to stay informed about emerging trends in prevention education and adjust program content accordingly.
• Increased student awareness of prevention strategies by developing and delivering engaging presentations on various topics.
• Facilitated open discussions among students to explore their thoughts and feelings about sensitive topics, fostering a supportive learning atmosphere.
• Maintained detailed records of program activities and outcomes, ensuring accurate reporting for grant applications and other funding opportunities.
• Collaborated with school administrators to implement comprehensive prevention programs, resulting in a safer learning environment for students.
• Utilized multimedia tools to create compelling educational materials that captured student interest while conveying essential information about risk factors and protective measures.
• Organized special events such as guest speaker series or panels to further enhance student exposure to diverse perspectives on prevention-related issues.
• Provided ongoing support for students dealing with personal challenges, connecting them with appropriate resources when necessary.

• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
• Promoted learning and social development through structured and unstructured playtime.
• Used patience, skill and various behavior modification techniques to maintain order and safety.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Enforced rules and managed behavior through developmentally appropriate discipline.

• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Controlled line and crowd with quick, efficient service.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.