Molly Huge
Carlyle,IL
Summary
Proactive professional with extensive experience in the restaurant industry. Expertise in creating a welcoming environment, consistently improving guest experiences and fostering teamwork among staff.
Dedicated worker skilled in customer service, multitasking, and team collaboration. Known for enhancing guest satisfaction through attention to detail and effective communication.
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
12
12
years of professional experience
Work History
Waitress
Melinda's Coffee and Bistro
09.2025 - Current
- Used cash registers and credit card machines to cash out customers.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Answered customers' questions, recommended items, and recorded order information.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Mental Health Technician
Warren G. Murray Developmental Center
09.2018 - 08.2025
- Assessed patient needs and implemented individualized care plans to promote mental well-being.
- Monitored patient behavior and documented observations to ensure accurate reporting and continuity of care.
- Assisted in therapeutic activities to enhance social skills and emotional development among patients.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Waitress
Kretzer's Grill and Bar
01.2017 - 09.2018
- Collaborated with team members during busy shifts to ensure timely food delivery and service.
- Resolved customer complaints professionally, enhancing overall guest retention and loyalty.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Waitress
Girolamo Pizzeria
08.2014 - 08.2016
- Provided exceptional customer service, ensuring a welcoming dining experience for all patrons.
- Managed order accuracy by efficiently taking and relaying customers' requests to kitchen staff.
- Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance.
Education
High School Diploma -
Nashville Community High School
NashvilleSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Attention to detail
- Payment processing
- Active listening
Timeline
Waitress
Melinda's Coffee and Bistro
09.2025 - Current
Mental Health Technician
Warren G. Murray Developmental Center
09.2018 - 08.2025
Waitress
Kretzer's Grill and Bar
01.2017 - 09.2018
Waitress
Girolamo Pizzeria
08.2014 - 08.2016
High School Diploma -
Nashville Community High School