Molly Lester
Coal Valley,IL
Summary
Enthusiastic individual skilled in organizing, prioritizing, managing projects, and multi-tasking. Well respected due to my leadership, customer focus, and sales abilities. Determined to meet and/or exceed expectations and objectives to assure diverse customer groups are happy with outcomes. Learns quickly and readily adapts to changing situations and environments. Effectively communicates and welcomes challenges in handling all types of situations. Seeking a new opportunity to utilize these project management and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Leasing Manager/Assistant Property Manager
Archstone Capital
Quad Cities, Des Moines, Iowa City
08.2022 - Current
- As a Leasing Manager for our multi-family real estate, I was responsible for 8 properties and over 500 doors. I held many different roles from taking all incoming calls, to managing the maintenance team. As we purchased new properties, I handled complete lease ups as well as managing the sites during the process. I handled monthly rent rolls to keep books straight, conducted all current tenant communication and would attend, review and coordinate all city inspections. I would create times lines for our team to set goals above average. I also handled marketing by creating and coordinating all marking strategies as far as social media, real estate websites and connected with the community programs and local colleges to target renters more accurately. I met with brokers weekly to explore new properties for market research and to connect with colleagues in the business.
Leasing Agent
Ross Financial Services LLC
East Moline, IL
01.2015 - 01.2021
- As Occupancy Specialist I am responsible for all activities related to achieving maximum occupancy at the property and generally responsible for applications, move-ins, and lease renewals, including re qualifying applicants annually and on an interim basis in accordance with the guidelines of the programs within the community. As the Occupancy Specialist I work collaboratively with the property team; administering HUD's standard operating procedures, affordable program compliance and maintenance programs to achieve maximum occupancy and superior resident customer service satisfaction.
Digital Media Sales Consultant
Quad City Times- LEE LOCA- L
Davenport, IA
01.2012 - 01.2015
- Responsible for contacting small to medium size business owners and introducing them To Lee Local's suite of digital products. Also responsible for contacting current customers to further examine their needs and goals and match those with digital products that will help the business achieve these goals. Performed aspects of the job to include prospecting, research, quotes, coordination with fulfillment, servicing after the sale, maintaining and reporting on pipeline activity, and sharing best practices across the sales team. Manage accounts from Lee Enterprises' 52 different markets in the United States Assist and consult small business owners with all of their digital media needs Become an expert in all aspects of digital media, including websites, digital advertising, Google Adwords, and social media
Sales Support Specialist
MARCO GROUP INTERNATIONAL, INC
Davenport, IA
01.2009 - 01.2011
- Service incoming calls by taking and processing orders, responding to technical questions, entering sales notes, checking freight rates and tracking shipments. Make outbound calls to suppliers to check stock status, shipments of orders and trace or locate lost shipments. Record notes and sales data, submit progress reports on all phases of sales activities and provide feedback to management and associates on what products and sales techniques are successful. Consistently improved sales volume and gross margin by providing quality information to accounts; upselling on every order; and eliminating customer returns. Continuously works to design improved sales techniques. Promoted and maintained good customer relationships by servicing phone calls, delivering on customer needs and assisting in problem solving. Demonstrates self-motivation, enthusiasm, and friendliness to internal and external customers, resulting in maintaining and promoting good relationships. Proactively assumes specialty projects and carries out other related duties assigned by management, including prospecting during slow business periods. Assisted Human Resources department with employee recognition events, company parties and other activities that promoted a positive company culture. Accurately updated employee training records in ADP HR/B HRIS system and maintained training binder.
Education
Associate - Liberal Arts
BLACK HAWK COLLEGE
Moline, IL01-2006
Skills
- Yardi (4 years)
- Appfolio (4 years)
- Receptionist (10 years)
- Property Leasing (10 years)
- Cold Calling (6 years)
- Social Media Management (4 years)
- Sales (4 years)
- Customer service (10 years)
- Property Management (4 years)
- Digital Marketing (4 years)
- Analytics (4 years)
- Search Engine Optimization (SEO) (6 years)
Timeline
Leasing Manager/Assistant Property Manager
Archstone Capital
08.2022 - Current
Leasing Agent
Ross Financial Services LLC
01.2015 - 01.2021
Digital Media Sales Consultant
Quad City Times- LEE LOCA- L
01.2012 - 01.2015
Sales Support Specialist
MARCO GROUP INTERNATIONAL, INC
01.2009 - 01.2011
Associate - Liberal Arts
BLACK HAWK COLLEGE