Summary
Overview
Work History
Education
Skills
Timeline
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Molly Linder

Amity,OR

Summary

Highly-motivated small business owner, with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Lash Technician

Luxe Lashes by Molly
Keizer, OR
09.2021 - Current
  • Maintained organized and optimized appointment calendars.
  • Managed procurement and inventory of essential supplies.
  • Updated and maintained customer information records and beauty services provided.
  • Utilized multiple channels such as calls, texts and emails to schedule appointments effectively.
  • Created and managed a website with booking functionality.
  • Handled difficult customer interactions with poise and professionalism
  • Networked with local contacts to optimize business opportunities for eyelash business.
  • Developed strong rapport with clients to gain repeat business and improve overall sales.
  • Provided follow-up calls or emails after treatment to ensure client satisfaction.
  • Developed new styles and techniques.
  • Kept track of customer services and preferences for future reference.
  • Performed lash extensions, classic and volume sets, as well as lash lifts for clients.
  • Self-marketed and promoted services online to obtain new clients and retain prior clients.

Lash Technician

Envy Lash Studio
Salem, OR
12.2017 - 08.2021
  • Performed lash extensions, classic and volume sets, as well as lash lifts for clients.
  • Kept records of all services rendered in order to track customer satisfaction levels.
  • Built strong relationships with customers by providing exceptional customer service.
  • Provided follow-up calls or emails after treatment to ensure client satisfaction.
  • Organized appointments according to availability while ensuring that no double bookings occurred.
  • Consistently met or exceeded sales goals set by management team members.
  • Educated customers on aftercare procedures to preserve natural eyelash health and longevity of eyelash extensions.

Caregiver

Cascade Living Group
McMinnville, OR
06.2016 - 12.2017
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

Education

Full Cosmetology

Beau Monde College of Hair Design
Portland, OR
08-2015

Skills

  • Appointment Scheduling
  • Product knowledge mastery
  • Social Media Marketing
  • Relationship Building
  • Supply Ordering and Management
  • Adaptable to Changing Client Needs
  • New Technique Development
  • Decision-Making
  • Digital Recordkeeping
  • Data Entry
  • Written Communication
  • Problem-Solving
  • Customer Service
  • Product Sales
  • Interpersonal Skills
  • Problem-solving aptitude
  • Electronic Calendar Management
  • Inventory Management

Timeline

Lash Technician

Luxe Lashes by Molly
09.2021 - Current

Lash Technician

Envy Lash Studio
12.2017 - 08.2021

Caregiver

Cascade Living Group
06.2016 - 12.2017

Full Cosmetology

Beau Monde College of Hair Design

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Molly Linder