Molly McClure
Cheney,WA
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
Courtyard By Marriott
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Front Desk Agent
Courtyard By Marriott
02.2023 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Kitchen Staff Member
Panda Express
07.2023 - 10.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Education
University of Washington
Seattle, WASkills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Customer service expertise
Certification
- Food Handler's Card or Permit - Various State Health Departments.
- First Aid Certification
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
Timeline
Kitchen Staff Member
Panda Express
07.2023 - 10.2023
Bartender
Courtyard By Marriott
02.2023 - Current
Front Desk Agent
Courtyard By Marriott
02.2023 - Current
University of Washington
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