Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Molly McDonald

Molly McDonald

Columbus,OH

Summary

I am a dedicated and detail-oriented individual who is well-versed in office management and administration skills. My background and experience consists of exceptional communication and project management skills. A proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. I am recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

Hutta Orthodontic Specialists
09.2024 - Current
  • Answer telephone calls and greet patients to assist with appointment scheduling.
  • Schedule 130 patient appointments per day in respective doctors' calendars
  • Explain dental procedures, treatment plans and timeframe with patients.
  • Maintain patient charts for proper tracking of patient history and treatment.
  • Collaborate with referring dental practices to schedule appointments with clinic protocols.
  • Maintain confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.

Apparel Sales Rep

Varsity Brands
01.2023 - 01.2024
  • Set and achieved company defined sales goals overseeing 100 accounts
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Recorded accurate and efficient records in customer database.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Sales Project Manager

Consolidated Flooring
01.2021 - 01.2023
  • Assisted account executive in quoting process by obtaining materials and labor pricing for scope review meetings
  • Built relationships with customers and community to establish long-term business growth.
  • Managed commercial projects from conception to completion based off of scope of work and project revisions
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Inside Sales Representative

Konkus Marble & Granite
01.2018 - 01.2021
  • Generated revenue and met sales goals by obtaining over $900K in sales (2019-2020)
  • Researched trends, product knowledge and new market opportunities
  • Attended all industry events to market our services to current and potential clients
  • Managed accounts to retain existing relationships and grow share of business.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Merchandise Coordinator

Levi Strauss & Co.
01.2017 - 01.2018
  • Maximized retail presence by negotiating optimal retail estate and square footage with merchants
  • Analyzed sales trends and reports to achieve the highest sales within assigned territory
  • Maintained relationships with new and existing accounts to continuously drive sales
  • Implemented merchandise assortment presentations, monthly price changes and promotional activities
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Acted as liaison between production, delivery and merchandising teams.

Education

Bachelor of Science - Retail Studies

The Ohio State University
Columbus, OH

Skills

  • Problem-solving
  • Project management
  • Verbal and written communication
  • Customer engagement and support
  • Strong work ethic
  • Office administration
  • Effective multitasking
  • Strategic planning

Certification

Dental Assistant Radiographer License

Timeline

Scheduling Coordinator

Hutta Orthodontic Specialists
09.2024 - Current

Apparel Sales Rep

Varsity Brands
01.2023 - 01.2024

Sales Project Manager

Consolidated Flooring
01.2021 - 01.2023

Inside Sales Representative

Konkus Marble & Granite
01.2018 - 01.2021

Merchandise Coordinator

Levi Strauss & Co.
01.2017 - 01.2018

Bachelor of Science - Retail Studies

The Ohio State University

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