Molly Mcgaa
Hermosa,South Dakota
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Professionally interacted with customers to promote 100% customer service ratings.
Detail-oriented assistant manager with 7 years of cashier experience. Expert leading shifts with excellent guidance and employee leadership.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Yesway
Rapid City, SD
01.2015 - 10.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Education
High School Diploma -
Rushville High School
Nebraska City, NE01.2000
Skills
- Time Management
- Pricing and Markdowns
- Retail Operations
- Strategic Merchandising
- Coaching and Mentoring
- Cost Management
- Inventory Control
- Records Organization and Management
- Originality and Creativity
- Hiring and Training
- Store Opening and Closing
- Sales Activities
- Sales Tracking
- Supplier Monitoring
- Work Planning and Prioritization
- Leadership
- Balancing Books
Timeline
Assistant Store Manager
Yesway
01.2015 - 10.2022
High School Diploma -
Rushville High School
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